I didn't receive a confirmation email
If you haven't received your confirmation email:
- Check your Spam or Bulk Mail folders
It's possible that the email we tried to send you was caught by your email's spam or bulk mail filter. If you don't find the email in these folders, add IdentityManagement@illinois.gov to your address book or the list of allowed addresses on your filter, then try the process again.
- Try the create process again
It's possible that you might have entered a typo in your email address when you created your account. Try to create a new ID again.