CMS/BCCS IT Governance - FAQs 

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Below is a list of frequently asked questions. Please review the list to see if your question is listed. If you question is not covered or you have additional questions, please do not hesitate to contact us at cms.itg@illinois.gov.

What is the purpose of IT Governance?
IT Governance is the process used to ensure conformance with the State's enterprise architecture.


To which agencies does IT Governance apply?
See Section 3.1 of the following link: (15 ILCS 15/) Executive Reorganization Implementation Act).


What templates should I use for IT Governance?
Always download the current templates from this site. You can aquire the most current templates by clicking on the "Governance Forms" link.


Why do I need a charter if CMS BCCS is not doing the hosting?
The IT Governance process relates to all IT projects irrespective of the outcome of a hosting decision. Ideally, the hosting decision will be an outcome of the process of Governance.


What is a Project Approach?
The Project Approach is the Agency's method(s) of solving the business problem.

  • The Project Approach should include such items as investigating what other agencies or states are doing relative to meeting this business need or weighing various alternatives to solving the business problem.
  • The Project Approach may include the method of obtaining the solution. Obtaining the solution could be in-house development, an RFP, RFI, IFB, etc.
  • The Project Approach should describe the resources needed to develop and maintain the solution such as, internal resources, external resources (consultants), etc.

What is not a Project Approach?
The Project Approach does not include such items as:

  • Project Plan
  • Project management reports
  • Project status reports
  • Anything related to maintaining a project

Storage
Storage is the amount of anticipated disk space, represented in gigabytes, that is needed to store the data at the implementation of the solution. Secondly, indicate the amount of estimated disk space growth anticipated and the anticipated frequency (daily, monthly, quarterly, etc.) of that growth.


Performance Requirements
A Performance Requirement is the average amount of time you expect the End User to wait for a response (average response time) from the system during both peak (the busiest time for your application) and non-peak (non-busy time for your application) times.

  • Peak hour would be characterized by the highest average # of users (estimated or measured) and/or the highest average volume of business transactions.
  • Average response time is determined by measuring a normal amount of time as an average over a one hour period.

What is a Deployment Package?
The Deployment Package consists of three parts: Design, Schedule, and Scope.

  • The Design is a high-level representation of the IT solution and will be used to assess compliance with the State's Architecture and Strategy.
  • The Scope is represented as a list of deliverables that expresses the services and products supplied to the business organization.
  • The timeline identifies the key milestones, major events, and time frames that must be met to successfully deploy the IT solution.

What is a Deliverable?
Deliverables are items that supply solutions or support the persisted solution and are specific to this project effort, such as:

  • A case management system or a training package
  • Something that represents the solution being acquired

Deliverables are tangible or intangible results of the project.


If you have any other questions about IT Governance, email cms.itg@illinois.gov

 
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