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TRIP Plan Administrator Directory 

 

Only general plan questions should be directed to the CMS Group Insurance Division or the Teachers' Retirement System. Direct all specific claim inquiries to the plan administrators.

 

Cigna
www.cigna.com/stateofil
(800) 962-0051 (800) 526-0844 (TDD/TTY)
Health Alliance HMO
https://healthalliance.org/stateofillinois
(800) 851-3379 (800) 526-0844 (TDD/TTY)
HealthLink OAP
http://www.healthlink.com/illinois_index.asp
(800) 624-2356 (800) 624-2356, ext. 6280 (TDD/TTY)
HMO Illinois
www.bcbsil.com/stateofillinois
(800) 868-9520 (800) 888-7114 (TDD/TTY)
BlueAdvantage HMO
www.bcbsil.com/stateofillinois
(800) 868-9520 (800) 888-7114 (TDD/TTY)
Coventry Health Care OAP
(formerly PersonalCare OAP)
http://www.chcillinois.com
(800) 431-1211 (217) 366-5551 (TDD/TTY)
Coventry Health Care HMO
(formerly PersonalCare HMO)
http://www.chcillinois.com
(800) 431-1211 (217) 366-5551 (TDD/TTY)

 

Teachers' Choice Health Plan (TCHP) Medical Plan Administrator
Medical service information, claims forms, ID cards, claim filing/resolution and
predetermination of benefits.
Cigna
Group Number 2457482
Cigna HealthCare
P. O. Box 182223
Chattanooga, TN 37422
www.cigna.com/stateofil
(800) 962-0051
(800) 526-0844 (TDD/TTY)

 

TCHP Notification and Medical Case Management Administrator
Notification prior to hospital services. Noncompliance penalty of $1,000 applies.
              Cigna           (800) 962-0051
(800) 526-0844 (TDD/TTY)

 

Prescription Drug Plan Administrator
Information on prescription drug coverage, pharmacy network, mail order drug, specialty pharmacy, ID cards and claim forms filing.
Express Scripts
Group Number 1402TD3
Paper Claims:
Express Scripts
P.O. Box 14711
Lexington, KY 40512
Mail Order Prescriptions:
Medco
P.O. Box 30493
Tampa, FL 33630-3493
www.express-scripts.com
(800) 899-2587
(800) 759-1089 (TDD/TTY)

 

TCHP Behavioral Health Administrator
Mental Health and Substance Abuse notification, authorization, claims forms and claim filing/resolution.
Magellan Behavioral Health
Group Number 2457482
P. O. Box 2216
Maryland Heights, MO 63043
www.MagellanHealth.com
(800) 513-2611
(800) 526-0844 (TDD/TTY)

 

General Information
General information on the TRIP health plans including Medicare COB issues.
CMS Group Insurance Division
801 S. 7th Street
P. O. Box 19208
Springfield, IL 62794-9208
www.benefitschoice.il.gov
(217) 782-2548
(800) 442-1300
(800) 526-0844 (TDD/TTY)

 

General Information
General eligibility and enrollment information.
Teachers' Retirement System (TRS)
2815 West Washington
P. O. Box 19253
Springfield, IL 62794-9253
trs.state.il.us
(800) 877-7896
(217) 378-8800 (TDD/TTY)