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Institute For Training and Development 


IDHR Institute For Training and Development
Course Offerings

Americans with Disabilities Act (How to Comply with Federal and State Disability Laws)

Both federal and state laws prohibit discrimination on the basis of physical or mental disability.  However, in the 21st Century, persons with disabilities continue to face negative attitudes and discrimination in the workplace.  This training will help participants understand the Americans with Disabilities Act (ADA) and the disabilities provisions of the Illinois Human Rights Act (IHRA).  In addition, the training defines “disability”; explains who is a “qualified individual with a disability”; explains the employer’s obligation to provide reasonable accommodations; defenses for failing to do so; and provides guidance on pre-employment inquiries regarding disabilities.  (2 hours)

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Conflict Resolution:  A Win/Win Approach

Conflict is a natural part of life and an inevitable result of social interaction.  How conflict is resolved can make the difference between a productive and nonproductive workplace.  Utilizing a series of interactive exercises, participants learn how to identify sources of conflict and determine the steps necessary for resolution through collaboration.  Learning how to effectively handle conflict can benefit all parties and provide a more open and positive exchange in the workplace.  (Half day)

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The Cultural Detective:  Investigating Ways to Communicate Effectively Across Cultures

In order to succeed in today’s society we must be able to communicate across cultural lines.  Lack of cultural competency can cause increased frustration among employees which will lead to conflict that inevitably impacts productivity and your bottom line.  This training looks at race, ethnicity, language and religion workplace issues and how dialogue can be used to open communication, break down stereotypes and facilitate more productive relationships.  (Half day)

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Diversity Awareness:  It’s About Respect

Workforce diversity is a reality in the workplace of the 21st century.  This training identifies the on-going process of recognition, understanding and acceptance of the variety and complexity of people with whom we must interact.  It gives participants an opportunity to explore diversity issues from both personal and professional perspectives through lecture, group interaction, open dialogue and short exercises.  (Half day)

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Interpersonal Skills:  Harnessing the Power of Emotional Intelligence

Emotional Intelligence (EQ) is a very important part of our daily lives.  EQ is considered by some to mean only “people skills”.  Instead emotional intelligence involves the ability to choose words, emotions and action to interact with and react to other people on a deeper level.  This workshop will explore factors that affect the communication process, including participants’ listening aptitude and behavioral style.  By the end of the training, you will learn practical strategies for building EQ.  Understanding EQ can expand your self-awareness and enable you to use emotions to your advantage.  Any professional interested in taking their interpersonal skills to the next level by increasing their understanding of self should take this training.  (Half day)

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Legal and Effective Interviewing Techniques

This seminar addresses best business process for conducting lawful employment interviews.  It identifies federal and state laws that regulate the employment interview; “do’s and don’ts” for interviewing questions; and proper documentation/recordkeeping required by the appropriate enforcement agencies.  This workshop is a must for human resource personnel, management staff and all other employees involved in the employment selection process.  Training material is based on relevant case law and provides specific examples for interviewing teams.  (2 hours)

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Sexual Harassment Prevention:  Is It or Isn’t It?

Many people have preconceived ideas about what constitutes sexual harassment in the workplace.  In today’s society there is no room for doubt and employees need to know for certain what is sexual harassment.  By engaging in a series of thoughtful discussions and exercises, employees learn that the perception of what sexual harassment is varies from person to person.  By the end of the training, employees will be able to identify, stop and prevent quid pro quo and hostile work environment sexual harassment, and employ several precautionary measures to avoid misunderstandings and accusations of sexual harassment in the workplace.  (Half day)

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It's More Than Sex:  Harassment in the Workplace

Harassment represents one of the most destructive workplace issues faced by public and private employers today.  In addition to sexual harassment, there are liability issues based on race, color, national origin, religion, gender, disability, age and others.  Harassment can manifest in jokes, negative stereotyping, hostile acts or simple thoughtless comments, but the ultimate outcome is the same:  legal liability, profound emotional stress, lower employee morale and reduced productivity.  Now more than ever, it’s important to train all personnel to recognize the various forms of harassment and eliminate it in your organization.  (Half day)

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Legal Guidelines for Sexual Harassment Prevention in the Workplace

Sexual Harassment has a negative effect on an organization and can be a costly expenditure.  This training delves into the issues that confront supervisors and managers when dealing with allegations of sexual harassment.  Managers will learn how to recognize behaviors that constitute sexual harassment as well as how to properly address the situation.  Ultimately, managers will learn about the behaviors that constitute sexual harassment, gain an understanding of the legal problems it can cause, and receive guidance on enforcing your company’s sexual harassment policy.  (2.5 hours)

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Four Generations in the Workplace:  Working Effectively Across Generational Lines

The concept of generation gaps is nothing new, however for the first time the workplace is filled with employees representing four (4) different generations.  From the Matures to Gen Y, this seminar is designed to reduce workplace conflict and stimulate positive interaction across generational lines.  If the goal is to work in harmony, learning how to communicate, motivate and evaluate employees in part based on their generational preference is key.  Participants will take a look at the characteristics of each generation and gain insight into how to successfully coexist with older and younger colleagues.  It will also provide managers and supervisors with strategies for recruiting, retaining, and motivating by using the generational differences in a positive way.

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Reasonable Accommodation

Individuals with disabilities who require reasonable accommodation to participate in an Illinois Department of Human Rights-sponsored training activity should make such request by contacting the Institute in advance.


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