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ILHIE Services, Steps to Connect - ILHIE Direct 

ILHIE Direct is a Web-Based Secure Messaging Solution

ILHIE Direct secure messaging works just like regular email, but is encrypted to allow the secure, electronic exchange of patient health information. ILHIE Direct is HIPAA compliant, and all that is needed is an Internet connection, a web browser and an ILHIE Direct address. ILHIE Direct enables the attachment of large files and high resolution image documents. ILHIE Direct can also be integrated into an EHR system (Integrated Direct), but an EHR system is not needed for ILHIE Direct usage.

Follow the four steps below, and you can have an active ILHIE Direct account in just days.

  1. Review ILHIE Direct prices and decide on a plan that meets your organization's needs.
  2. Once you've decided on a plan, visit and click the link to sign up. You will submit a brief pre-registration form and then be forwarded an invoice and ILHIE Direct Agreement. Feel free to also browse that page for more information.
  3. When we receive your signed agreement we will forward you instructions to complete your registration and identity authentication. Payments must be made within 30 days of invoice date.
  4. After submitting your registration you will be emailed your account information in 1 - 2 business days. When logging in to your mailbox for the first time you will find instructions for adding additional mailboxes. 

Additional ILHIE Direct Resources