The Illinois Department of Healthcare and Family Services (HFS) and the Illinois Department of Human Services (DHS) have launched a project to process the backlog of cases that require immediate redeterminations and ensure that going forward, redeterminations will be processed in a timely manner, so that eligibility for Medicaid coverage is verified on an annual basis.
The Illinois Medicaid Redetermination Project (IMRP) will improve Medicaid integrity by validating that clients who qualify for medical benefits receive them, while those that are not qualified are dis-enrolled. The state’s Medicaid program will use advanced data matching technology to verify income and residency of the state’s 2.7 million Medicaid clients on an annual basis
Frequently Asked Questions (FAQ)
Illinois Medicaid Redetermination Project
Illinois Medicaid Redetermination Project Reporting
The Illinois Medicaid Redetermination Project (IMRP) is underway to improve the eligibility integrity of the Medicaid program. In the interest of promoting greater transparency, HFS is publishing weekly reports on work completed by the State and our outside vendor, Maximus. These reports show activity since the start of the project. If you have any questions regarding this information please direct questions to HFS.IMRP@illinois.gov.
Client Redetermination Notices
Illinois Medicaid Redetermination Program (IMRP) Hotline Information
Phone Numbers:
- 1-855-HLTHYIL (1-855-458-4945)
- TTY 1-855-694-5458
- FAX: 1-855-394-8066
Hours of Operation:
- Monday – Friday, 7 a.m. – 9 p.m., Central Time
- Saturday, 8 a.m. – 1 p.m., Central Time
Holidays: The IMRP Hotline will be closed on the following holidays:
- New Year’s Day
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Christmas Day
Mailing Address:
- Illinois Medicaid Redetermination, P.O. Box 1242, Chicago, IL 60690-9992