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HFS Agency Information 

The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing Child Support Services to help ensure that Illinois children receive financial support from both parents. The agency is organized into two major divisions, Medical Programs and Child Support Services. In addition, the Office of Inspector General is maintained within the agency, but functions as a separate, independent entity reporting directly to the governor's office.

HFS was formerly the Illinois Department of Public Aid.

Division of Medical Programs

The Division of Medical Programs is responsible for administering the Medical Assistance Programs under the Illinois Public Aid Code and Titles XIX and XXI of the U. S. Social Security Act.

Medical Assistance Programs:

Division of Child Support Services

HFS’ Division of Child Support Services (DCSS) establishes child support orders and collects child support payments for children.

DCSS assists families:

A person that is not receiving public assistance may apply for child support services by submitting a signed application to any child support office. This application is free of charge to anyone.
When a child support payments are is received from the non-custodial parent’s employer through income withholding, a centralized State Disbursement unit processes and disburses those payments. This is true for all income withholding payments, not just those for HFS customers.

Some of the services the Division of Child Support Services provides include:

Delinquent Parent Information

The Office of Inspector General

The Inspector General is appointed by, and reports to, the governor and is confirmed by the Senate. The mission of the Office of Inspector General (OIG) is to prevent, detect and eliminate fraud, waste, abuse, misconduct and mismanagement in the programs administered by the Illinois Department of Healthcare and Family Services. The OIG also conducts investigations for the Illinois Department of Human Services.