Rapid Results Initiatives
The Department of Corrections (DOC) Rapid Results team launched more than 50 initiatives aimed at improving employee work processes and delivering essential services with less waste.
Attacking waste in Dollars to Effect Change that Makes Sense
Central Management Services has created the Office of Rapid Results to lessen ineffectual processes and systems throughout Illinois State government.
Quicker Resource Management to Local Governments When It Matters Most
The Illinois Emergency Management Agency (IEMA) is helping local governments streamline the procurement process for critical resources needed for emergency response and recovery.
Providing Benefits to Taxpayers
The Illinois Department of Revenue enacted rules allowing for taxpayers to apply overpayments reported on amended returns towards obligations for subsequent tax years rather than having to claim refunds for the overpayment.
IDFPR is Banking Successes through National Mortgage Licensing System
The Division of Financial Institutions is now utilizing the National Mortgage Licensing System (NMLS) to provide efficiencies in managing certain licenses.
Cutting Labor Costs
By allowing electronic filing procedures, the Illinois Educational Labor Relations Board (IELRB) is providing cost effective measures while protecting privacies.
Online License Renewal System
The Illinois Liquor Control Commission implemented a new electronic system to allow applicants to renew their licenses online.
Delivering Online Transaction Capabilities for Transportation Businesses
To provide efficiencies in accordance with the federally mandated Unified Carrier Registration requirements, the Illinois Commerce Commission (ICC) is providing online services to transportation businesses.
Prioritizing Significance versus Unnecessary Oversight for State-Owned Property
Central Management Services (CMS) executed a policy negating requirement of all state-owned property to have a tag.
Eliminating the Stigma for Ex-Offenders
By partnering with local community organizations and Illinois Department of Corrections (IDOC) staff, IDOC is eliminating the stigma for those released from correctional facilities.
Streamlining Procedures for Small Types of Boilers
The Illinois Pollution Control Board is easing the burden on those who need small boiler permits.
Matching Federal Guidelines for Tax Return Extensions for Corporations and Partnerships
Through the necessary matching tax provisions for corporations and partnerships, the Illinois Department of Revenue (IDOR) is meeting taxpayer expectations with defined due dates.
Reducing Recidivism Through Illinois ID Cards
To reduce the recidivism rates for Illinois juveniles being released from Illinois Youth Centers, IDJJ has worked to eliminate some of the barriers that youth face when obtaining an Illinois ID card from the Secretary of State.
Reducing Staff Travel and Administrative Hearing Costs Through Video Conferencing
Through videoconferencing of administrative hearings, the Illinois Pollution Control Board is reducing costs in travel and hearing costs.
Improving Data Collection Procedures
The Illinois Community College Board (ICCB) is reducing redundancy while maintaining accountability for taxpayers.
Consolidating, Eliminating and Optimizing for the State of Illinois
Through effective management and re-organization practices, the Illinois Department of Human Services (IDHS) is delivering upgraded performance and cost savings.
Customer Service with a Smile
To combat poor efficiency at the IDPH’s Division of Vital Records in receiving birth, death, marriage, or divorce documents, the IDPH instituted a same day service for walk in customers
Innovation Improves Customer Service
IDHS adopted a computer template response system to incoming electronic email inquiries and comments to provide faster service with real-time information.
Playing to Win for Illinois
The Gaming Board has implemented an aggressive roll-out of video gaming throughout Illinois to increase revenues.
Training Offenders Skills While Incarcerated to Prevent Re-Entry into the Prison System
The Illinois Department of Corrections is providing essential skill training to offenders while in prison to provide tools for their success in Illinois communities.
Clarifying Taxability of Shipping and Handling Charges
The Illinois Department of Revenue (IDOR) provided relief for businesses by affording guidance on taxable delivery charges.
Improving Supplier Diversity within Illinois Public Utilities
Realizing the disparities in diversity among suppliers to Illinois public utilities, the Illinois Commerce Commission (ICC) is providing training services in coordination with the five largest Illinois public utilities to ensure procurement opportunities
Helping Those who Provide Needed Services to Illinois
The Business Enterprise Program (BEP) through Central Management Services (CMS) is delivering effective processes to better aid minority, women owned and persons with disabilities to become vendors with the State of Illinois.
Keeping Judges Accountable and Efficient
Central Management Services (CMS) has provided timely administrative hearings through cross training of Administrative Law Judges while still ensuring legal integrity.