Advancing Illinois

​The Illinois Competitiveness Council, which is composed of over forty agencies, boards, and commissions, seeks to advance Illinois by cutting red tape, by improving Illinois' economic climate, and by fostering government efficiency and accountability. To advance Illinois, these success stories are a result of regulatory and operational changes occurring within Illinois governmental agencies to effect positive changes. By streamlining staff operations and implementing new technologies, these initiatives are saving taxpayers money.

 Success Stories

 

 

Working for Greater Efficiencieshttps://www2.illinois.gov/advancing-illinois/Pages/Working-for-Greater-Efficiencies.aspxWorking for Greater EfficienciesWorkers’ Compensation is seeking greater efficiencies through building an e-filing system.
IDFPR is Banking Successes through National Mortgage Licensing Systemhttps://www2.illinois.gov/advancing-illinois/Pages/NationalMortgageLicenseSystem.aspxIDFPR is Banking Successes through National Mortgage Licensing SystemThe Division of Financial Institutions is now utilizing the National Mortgage Licensing System (NMLS) to provide efficiencies in managing certain licenses.
Customer Service with a Smilehttps://www2.illinois.gov/advancing-illinois/Pages/Customer-Service-with-a-Smile.aspxCustomer Service with a SmileTo combat poor efficiency at the IDPH’s Division of Vital Records in receiving birth, death, marriage, or divorce documents, the IDPH instituted a same day service for walk in customers
Innovation Improves Customer Servicehttps://www2.illinois.gov/advancing-illinois/Pages/Innovation-Improves-Customer-Service.aspxInnovation Improves Customer ServiceIDHS adopted a computer template response system to incoming electronic email inquiries and comments to provide faster service with real-time information.
Playing to Win for Illinoishttps://www2.illinois.gov/advancing-illinois/Pages/Playing-to-Win-for-Illinois.aspxPlaying to Win for IllinoisThe Gaming Board has implemented an aggressive roll-out of video gaming throughout Illinois to increase revenues.
Protecting Those Who Cannot Protect Themselveshttps://www2.illinois.gov/advancing-illinois/Pages/Protecting-Those-Who-Cannot-Protect-Themselves.aspxProtecting Those Who Cannot Protect ThemselvesThe Illinois Guardianship and Advocacy Commission achieved critical program successes through operational streamlining with the Human Rights Authority.
Providing Humanity as a Resource for Animal Welfare Programshttps://www2.illinois.gov/advancing-illinois/Pages/Providing-Humanity.aspxProviding Humanity as a Resource for Animal Welfare ProgramsThe Department of Agriculture implemented an animal welfare program to train volunteers throughout the State of Illinois to spot and report violations of the Illinois Humane care for Animals Act.
Saving Time and Moneyhttps://www2.illinois.gov/advancing-illinois/Pages/Saving-Time-and-Money.aspxSaving Time and MoneyThe Pollution Control Board amended their procedural rules to allow services by email and electronic filing of documents.
Providing Quality Customer Service for Pharmacists Through A Pharmacy Citation System Program https://www2.illinois.gov/advancing-illinois/Pages/PharmacyCitationSystemProgram.aspxProviding Quality Customer Service for Pharmacists Through A Pharmacy Citation System Program IDFPR has transitioned to a Pharmacy Citation System Program for minor disciplinary infractions.
Racing to the Finish Line Quicklyhttps://www2.illinois.gov/advancing-illinois/Pages/Racing-to-the-Finish-Line-Quickly.aspxRacing to the Finish Line QuicklyThe Illinois Racing Board is alleviating burdens in hearings and appeals through Director Review Conferences.
Removing Barriers to Employment Re-entry for Ex-Offendershttps://www2.illinois.gov/advancing-illinois/Pages/EmploymentForExOffenders.aspxRemoving Barriers to Employment Re-entry for Ex-OffendersIDFPR and IDOC are aiding recidivism rates by streamlining the professional licensing process for men and women who are being released from prison.
Online License Renewal Systemhttps://www2.illinois.gov/advancing-illinois/Pages/Online-License-Renewal-System.aspxOnline License Renewal SystemThe Illinois Liquor Control Commission implemented a new electronic system to allow applicants to renew their licenses online.
Rapid Results Initiativeshttps://www2.illinois.gov/advancing-illinois/Pages/Rapid-Results-Initiatives.aspxRapid Results InitiativesThe Department of Corrections (DOC) Rapid Results team launched more than 50 initiatives aimed at improving employee work processes and delivering essential services with less waste.
Serving 106,000 of Illinois’ Security and Pharmacy Technician Licensees with Online Application Serviceshttps://www2.illinois.gov/advancing-illinois/Pages/SecurityAndPharmacyTechnicianLicensees.aspxServing 106,000 of Illinois’ Security and Pharmacy Technician Licensees with Online Application ServicesAs a part of ongoing efforts to improve licensure processing times, applicants seeking to apply for their Permanent Employee Registration Card (PERC) to work in the security field or Pharmacy Technician license will now have the ability to apply online.
Prioritizing Labor Costs for the Educational Labor Relations Boardhttps://www2.illinois.gov/advancing-illinois/Pages/Prioritizing-Labor-Costs.aspxPrioritizing Labor Costs for the Educational Labor Relations BoardThe Illinois Educational Labor Relations Board is saving time and money by consolidating the use of resources.
Building a Better Illinoishttps://www2.illinois.gov/advancing-illinois/Pages/Building-a-Better-Illinois.aspxBuilding a Better IllinoisThe Capital Development Board (CDB) evaluated and streamlined the selection process for Architect/ Engineer Services (A/E) to receive contracts.
Improving IDES Services for Taxpayershttps://www2.illinois.gov/advancing-illinois/Pages/Improving-IDES-Services-Taxpayers.aspxImproving IDES Services for TaxpayersThe Illinois Department of Employment Security (IDES), along with the Illinois Department of Revenue (IDOR), initiated a project which provides a single portal for state employment taxes.
Operational Winningshttps://www2.illinois.gov/advancing-illinois/Pages/Operational-Winnings.aspxOperational WinningsThe Illinois Lottery has affected successful cost savings and efficiencies by moving from manual ball drawings to a digital drawing system.
Fostering Children by Adopting Technologyhttps://www2.illinois.gov/advancing-illinois/Pages/Fostering-Children-by-Adopting-Technology.aspxFostering Children by Adopting TechnologyThe Illinois Department of Children and Family Services is addressing the timely and complicated process of becoming a licensed foster parent by enacting an online pilot program.
Providing Benefits to Taxpayershttps://www2.illinois.gov/advancing-illinois/Pages/Providing-Benefits-to-Taxpayers.aspxProviding Benefits to TaxpayersThe Illinois Department of Revenue enacted rules allowing for taxpayers to apply overpayments reported on amended returns towards obligations for subsequent tax years rather than having to claim refunds for the overpayment.
Reducing Administrative Burdens on Applicants for Air Pollution Control Permitshttps://www2.illinois.gov/advancing-illinois/Pages/ReducingAdministrativeBurdensOnApplicantsForAirPollutionControlPermits.aspxReducing Administrative Burdens on Applicants for Air Pollution Control PermitsThe Illinois Environmental Protection Agency (IEPA) is reducing administrative burdens for facilities needing to obtain air pollution control permits.
Recycling for the Environment and Efficiencyhttps://www2.illinois.gov/advancing-illinois/Pages/RecyclingForTheEnvironmentAndEfficiency.aspxRecycling for the Environment and EfficiencyThe Illinois Environmental Protection Agency (IEPA) captured the process of recycling bio-solids rather than sending the material to a landfill.
Mobile Technology to Educate and Preserve Historyhttps://www2.illinois.gov/advancing-illinois/Pages/MobileTechnologyToEducateAndPreserveHistory.aspxMobile Technology to Educate and Preserve HistoryThe Illinois Historic Preservation Agency has created a mobile application to highlight State Historic Sites.
Donating for Historic Preservation Using Modern Technologyhttps://www2.illinois.gov/advancing-illinois/Pages/DonatingForHistoricPreservationUsingModernTechnology.aspxDonating for Historic Preservation Using Modern TechnologyThe Illinois Historic Preservation Agency, through electronic E-Pay donation systems, provides tools for patrons to donate electronically.