Rapid Results Initiatives
The Department of Corrections (DOC) Rapid Results team launched more than 50 initiatives aimed at improving employee work processes and delivering essential services with less waste.
Online License Renewal System
Illinois liquor licensees can renew online through the Illinois Liquor Control Commission (ILCC).
Providing Timely Services to Those in Need
The Department of Human Services is improving its internal external processes to better prioritize the needs of their clients.
Improving IDES Services for Taxpayers
The Illinois Department of Employment Security (IDES), along with the Illinois Department of Revenue (IDOR), initiated a project which provides a single portal for state employment taxes.
Attacking waste in Dollars to Effect Change that Makes Sense
Central Management Services has created the Office of Rapid Results to lessen ineffectual processes and systems throughout Illinois State government.
Reducing the Backlog of Legal Case Referrals
The Illinois Liquor Control Commission (ILCC) has reduced case backlogs and streamlined the processes for referring potential citation cases.
Playing to Win for Illinois
The Gaming Board has implemented an aggressive roll-out of video gaming throughout Illinois to increase revenues.
Streamline the implementation of software upgrades to the statewide Central Communication System
The Illinois Gaming Board has implemented new software protocol to improve the efficiency of the video gaming market.
Providing Humanity as a Resource for Animal Welfare Programs
The Department of Agriculture implemented an animal welfare program to train volunteers throughout the State of Illinois to spot and report violations of the Illinois Humane care for Animals Act.
Easing Regulatory Inconsistency and Duplicity in Illinois's Food Industry
While assessing the ease the heavy burden on regulatory restrictions on commerce, the Illinois Department of Public Health (IDPH) made improvements to the economic landscape for the food industry in Illinois.
Customer Service with a Smile
To combat poor efficiency at the IDPH’s Division of Vital Records in receiving birth, death, marriage, or divorce documents, the IDPH instituted a same day service for walk in customers
Repealing Obsolete and Inconsistent Regulations
Assessing the need to ease the regulatory burden on life in Illinois, the Illinois Department of Public Health (IDPH) eliminated discrepancies in the Illinois administrative code.
Saving Time and Money
The Pollution Control Board amended their procedural rules to allow services by email and electronic filing of documents.
Serving 106,000 of Illinois’ Security and Pharmacy Technician Licensees with Online Application Services
As a part of ongoing efforts to improve licensure processing times, applicants seeking to apply for their Permanent Employee Registration Card (PERC) to work in the security field or Pharmacy Technician license will now have the ability to apply online.
Streamlining Procedures for Small Types of Boilers
The Illinois Pollution Control Board is easing the burden on those who need small boiler permits.
Training Offenders Skills While Incarcerated to Prevent Re-Entry into the Prison System
The Illinois Department of Corrections is providing essential skill training to offenders while in prison to provide tools for their success in Illinois communities.
Upgrading Database Systems to Meet the Needs of Capital Programs
The Illinois Capital Development Board is implementing new software to restructure and deliver efficiencies for users and staff.
Using Cloud Technology to Build Government Infrastructure
The Illinois Department of Innovation & Technology (DoIT) is using innovative Cloud technology to bring together educational institutions, municipalities and state government operations.
Working for Greater Efficiencies
Workers’ Compensation is seeking greater efficiencies through building an e-filing system.
Providing Benefits to Taxpayers
The Illinois Department of Revenue enacted rules allowing for taxpayers to apply overpayments reported on amended returns towards obligations for subsequent tax years rather than having to claim refunds for the overpayment.
Providing Technology Training for An Educated Workforce
Through a partnership with the Internet of Things (IoT) Talent Consortium, the Illinois Department of Innovation & Technology (DoIT) is fostering training in emerging technology fields.
Quicker Resource Management to Local Governments When It Matters Most
The Illinois Emergency Management Agency (IEMA) is helping local governments streamline the procurement process for critical resources needed for emergency response and recovery.
Racing to the Finish Line Quickly
The Illinois Racing Board is alleviating burdens in hearings and appeals through Director Review Conferences.
Recycling for the Environment and Efficiency
The Illinois Environmental Protection Agency (IEPA) captured the process of recycling bio-solids rather than sending the material to a landfill.