Adult Protective Services

Preventing Abuse of Persons Who Live in the Community

Effective July 1, 2013, legislation was passed by the General Assembly to expand the Departments current Elder Abuse and Neglect Program (now Adult Protective Services Program) to prevent abuse, neglect and financial exploitation of people with disabilities between the ages of 18-59 living in the community.

The Adult Protective Services Program is locally coordinated through 45 provider agencies​, which are designated by the regional Area Agency on Aging and the Department on Aging. Case workers from these agencies conduct investigations and work with older adults in resolving abusive situations. All Adult Protective Services caseworkers are trained and certified by the Department.


For more information on protective services for seniors, contact the Senior HelpLine.

To report suspected abuse, exploitation or neglect of an older person, call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409, 1-888-206-1327 (TTY).

See also publications and Web sites related to this program: