- The Aging Network
- Assistance in Your Home and Community
- Family Caregiver Support
- Grandparents Raising Grandchildren – Relatives Raising Children
- Elder Rights
- Adult Protective Services Program – Abuse Prevention in your Neighborhood
- Illinois Long-Term Care Ombudsman Program – Abuse Prevention within a Nursing Facility
- Legal Assistance
- Housing Options
- Prescription Drug Assistance
- Volunteer and Intergenerational Programs
The online publications are in a PDF format, which requires Adobe Acrobat Reader to view. To receive publications not currently online, contact the Senior HelpLine.
Preventing Abuse in your Neighborhood:
See also: Adult Protective Services Program
- Books and Reports:
- Adult Protective Services Act and Related Laws (book, 2016 - 855 KB) contains the full text of the Illinois Adult Protective Services Act (320 ILCS), as well as some related legislation such as the hearsay exceptions for persons who are disabled and elder abuse victims; a brief overview of the Adult Protective Services Program; a list of mandated reporters of abuse; and a list of the state's designated Adult Protective Services Provider Agencies, their telephone numbers and the area each serves.
- Reporting Abuse: What Professionals Need to Know (book, 2017 - 679 KB) defines abuse; lists who is mandated to report it and under what circumstances; explains how to make a report; describes what happens once a report is made to the Adult Protective Services Program; provides indicators of each type of abuse; and lists the state's designated Adult Protective Services Provider Agencies, their telephone numbers and the area each serves.
- Adult Protective Services Annual Report, FY 2017 (8.5" x 11", 3.33 MB), Demographics, (11" x 17", 309 KB) provides information on services, principles and structure of this program, as well as a summary of abuse occurrences, state accomplishments in addressing these incidences and efforts to protect Illinois seniors.
- FY 2016 (8.5' x 11", 16.4MB), Demographics, FY 2016 (11" x 17", 309 KB)
- FY 2015 (8.5" x 11", 1.6 MB), Demographics, FY 2015 (11" x 17", 331 KB)
- FY 2014 (8.5" x 11", 2.7 MB), Demographics, FY 2014 (11" x 17", 336 KB)
- FY 2013 (8.5" x 11", 5.2 MB), Demographics, FY 2013 (11" x 17", 399 KB)
- FY 2012 (8.5" x 11", 326 KB), Demographics, FY 2012 (11" x 17", 462 KB)
- FY 2011 (8.5" x 11", 882 KB), Demographics, FY 2011 (11" x 17", 471 KB)
- FY 2010 (8.5" x 11", 394 KB), Demographics, FY 2010 (11" x 17", 883 KB)
- FY 2009 (8.5" x 11", 314 KB), Demographics, FY 2009 (11" x 17", 414 KB)
- FY 2008 (8.5" x 11", 141 KB), Demographics, FY 2008 (11" x 17", 280 KB)
- FY 2007 (8.5" x 11", 144 KB), Demographics, FY 2007 (11" x 17", 283 KB)
- FY 2006 (11" x 17", 384 KB)
- FY 2005 (11" x 17", 475 KB)
- FY 2004 (11" x 17", 156 KB)
- Protocol for Law Enforcement: Responding to Victims of Elder Abuse, Neglect and Exploitation (book, 2011 - 486 KB) developed in partnership with the Illinois Family Violence Coordinating Councils.
- Abuse, Neglect and Exploitation...How You Can Help (brochure, 2014 - 605 KB) provides detailed information on Illinois’ Adult Protective Services Act, profiles victims and abusers, defines various types of abuse, lists indications of abuse and neglect, and gives insight into the causes of abuse and intervention methods.
- Enough is Enough – Adult Protective Services Awareness Campaign
- Adult Protecive Services - Reporting Abuse Guidelines
- B*SAFE: Bankers and Seniors Against Financial Exploitation brochures discuss how to avoid financial exploitation:
- Be a Savvy Senior. Don't Be Fooled About Financial Abuse:
- Brochure (2011 - 1.2 MB)
- En Español – Sea un Anciano Práctico No Permita Ser Engañado...Acerca del Abuso Financiero (2008 - 295 KB)
- Poster (2006, 11" x 14" - 735 KB)
- En Español – Sea un Anciano Práctico ¿Ha sido usted Víctima del Abuso Financiero? ¡No permita que le suceda otra vez! (2006 - 736 KB)
- Flyer Were you a victim of elder financial abuse? Don't let it happen again! (2006, 3.25" x 6.25" - 143 KB)
- Flyer Were you a victim of a home repair scam or a telemarketing scam? Don't let it happen again! (2006, 3.25" x 6.25" - 143 KB)
Long-Term Care Ombudsman Program
Preventing Abuse in Nursing Homes:
See also: Illinois Long-Term Ombudsman Program
- Resident’s Rights for People in Care Facilities – Care facility residents are guaranteed certain rights, protections and privileges according to Illinois and Federal law. The following brochures detail those rights and explain where to turn if rights are violated.
- You have rights! (brochure, 2016 - 1.11 MB) explains the duties of an Ombudsman and your rights as a resident of a long-term care facility under state and federal law.
- The Pioneer Approach (Illinois Pioneer Coalition) to long-term care is a growing national movement to improve the quality of life for both long term care residents and staff.
- Money Follows the Person (brochure, 2011 - 698 KB) is a statewide, multi-agency initiative to help older adults move out of the nursing home and back into their communities.
- Become a Long-Term Care Volunteer Ombudsman (brochure, 2017 - 234.5 KB) explains what an ombudsman is and how to volunteer.
- You Have Rights! - English (11" x 17" poster, 2017 - 1.47 MB) lists your rights as a resident of a long-term care facility and who to call with questions or complaints.
- You Have Rights! - En Español (11" x 17" poster, 2017 - 1.51 MB)
- You Have Rights! - English (11" x 17" poster, 2017 - 1.47 MB) lists your rights as a resident of an assisted living facility and who to call with questions or complaints.
- You Have Rights! - En Español (11" x 17" poster, 2017 - 1.37 MB)
Long-Term Care Ombudsman Program Annual Report, FY 2015
(8.5" x 11," 617 KB); Demographics, FY 2015
(11" x 17", 240 KB) provides information on services, principles and structure of this program, as well as a summary of challenges and accomplishments in efforts to protect the rights of older adults residing in long-term and intermediate care facilities.
- Advance Directives (forms) resulted from an Illinois law which enables an individual to authorize another person to handle personal and business affairs in the event he or she is unable to, due to absence, illness or disability, and/or, under a separate procedure, to make health care decisions. Advance Directives include:
- Power of Attorney for Property (2015, 175 KB), a document that allows a person to delegate to another person the power to make decisions regarding assets, finances, bank accounts, and other types of property, including real estate.
- Power of Attorney for Health Care (2016, 65 KB), a document that allows a person to delegate to another person the power to make decisions regarding health care matters if the individual becomes unable to do so.
- Living Will (2016, 34.5 KB), a document that allows Illinois adults to legally authorize, in advance, withholding of life-sustaining procedures should they become terminally ill or injured. The living will is prepared while the individual is able to make independent decisions, thereby removing a heavy burden from family and other loved ones.
These Advance Directive forms and instructions are provided free of charge by the Illinois Department on Aging. Contact the Senior HelpLine.
*Illinois Guardianship and Advocacy Commission also provides Advanced Directive Forms.
Prescription Drug Assistance
- Help with Your Medication (brochure and form, 2003 - 83 KB) helps those who use prescription and over-the-counter medications avoid problems from drug interactions. Readers are encouraged to talk with their physicians and pharmacists about all medications they are taking.
- The Personal Medications Record is incorporated into the brochure and is designed to encourage older adults to maintain a list of all medications (prescriptions and over–the–counter) and other substances, including alcohol, that they use for health care or as personal choice. The list allows physicians and pharmacists to better treat and help older patients/customers.
- Housing Options for Older Adults (brochure, 2014, 11 x 17 - 291 KB) outlines numerous choices people have when planning how and where they wish to reside as they get older. Various community–based options, from remaining in one’s own home to sharing a residence with other people to retirement facilities, are described.
- The Reverse Mortgage...what you need to know (brochure, 2013 - 350 KB) answers basic questions homeowners might ask about reverse mortgages. This special loan guarantees monthly cash advances or occasional lump sum payments that don’t require re–payment until the homeowner dies, moves or sells the home.
Volunteer & Intergenerational Programs
- Illinois Volunteer Money Management Program (brochure, 2016 - 317 KB) describes how volunteers provide protective service for limited income seniors who need help managing their finances. The program is sponsored by the Department.
- Become a Long-Term Care Volunteer Ombudsman (brochure, 2017 - 234.5 KB) Volunteers are needed to work with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.