You Have Rights! - explains how the Illinois Long-Term Care Ombudsman Program works with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.
Chinese, Polish, Russian, Spanish,
You Have Rights! Poster - lists your rights as a resident of a long-term care facility and who to call with questions or complaints.
Chinese, Korean, Polish, Russian, Spanish
Illinois Long-Term Care Ombudsman Program Annual Report FY 2019 - provides information on services, principles and structure of this program, as well as a summary of challenges and accomplishments in efforts to protect the rights of older adults residing in long-term and intermediate care facilities.
FY 2018, FY 2017, FY 2016, FY 2015, FY 2013, FY 2012, FY 2011, FY 2010
Resident’s Rights for People in Long Term Care Facilities - Care facility residents are guaranteed certain rights, protections and privileges according to Illinois and Federal law. The following brochures detail those rights and explain where to turn if rights are violated.
Become a Long-Term Care Volunteer Ombudsman
- explains what an ombudsman is and how to volunteer.