Utility Links




 Senior HelpLine 1-800-252-8966

​We are currently experiencing a high volume of calls.  If you are looking for services in your community, you can email us at Aging.ilsenior@illinois.gov or contact your local Area Agency on Aging for assistance.


The Illinois Department on Aging helps older adults live independently in their own homes and communities. As the population ages, services and programs for older adults must evolve as well because longevity means more when quality of life is enhanced. To best serve older adults, we must also serve their families and teach younger people about the realities of aging, so many of our programs have an intergenerational emphasis. Working with Area Agencies on Aging, community-based service providers and older adults themselves, the Illinois Department on Aging strives to improve quality of life for current and future generations of older Illinoisans.

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  •  Home and Community-Based Service Options

    Are you looking for assistance?

    You can find information about different services in your area with IDoA’s NEW Search Tool. Find information on programs and services that can help you in your home including the Community Care Program, Adult Protective Services Program, Area Agencies on Aging and Care Coordination Units.

 Census 2020

Between March 12-20, Illinois residents will be receiving a letter from the U.S. Census Bureau asking them to complete the Census 2020 questionnaire online. Reminders will be mailed in April if you don’t complete the questionnaire. Census takers will start home visits in May, if you still have not completed the questionnaire. Since the 2020 Census will be the first that will be completed largely online, we want to make sure all older adults are counted. For everything you need to know about the Census, visit the State of Illinois official website for the 2020 Census. To download brochures with information about the Census, visit the IL Complete Count Commission website.

Watch these videos.

Get Counted in Illinois
Is It the Census...or Is It a Scam?
How to Identify a Census Employee?

 IDoA Features

Public Notices
Statewide Transition Plan

In March 2015, the Illinois Department of Healthcare and Family Services (HFS) published a draft Statewide Transition Plan (STP) for the State's compliance with the Centers for Medicaid and Medicare Services (CMS) Home and Community-Based Services (HCBS) Rule 42 CFR 441.301(c)(iii).  This rule requires that all federally approved 1915(c) waiver settings meet new federal requirements defining home and community-based settings.  Click HERE for more information.