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Community Care Program
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Long-Term-Care Ombudsman Program

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Senior Health Insurance Program (SHIP)



Abuse directly coincides with social isolation. It is up to all of us to take the additional step and make sure that we are doing everything we can to recognize and provide extra supports to those who need it. Click here for more information on emotional support services

Victims of abuse or neglect may not be able to call for help because they are not alone or are likely to be overheard. We cannot assume that someone else will report it. We need every Illinois resident to engage to make the change.

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Benefit Access Program Access ProgramBenefits for seniors and persons with disabilities, such as a fee discount on license plates and free rides on fixed-route transits. Eligibility is determined by age, disability, residency and income.
Report Elder Abuse (Adult Protective Services) Elder Abuse (Adult Protective Services)APS protects adults ages 60 or older and people with disabilities ages 18-59. Suspected abuse can be reported through the APS hotline. APS is locally coordinated through 45 provider agencies; caseworkers receive reports, conduct investigations and work with older adults to resolve abusive situations.
Long Term Care Ombudsman Term Care OmbudsmanMandated by the Federal Older Americans Act and the Illinois Act on Aging, the Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directedadvocacy program which protects and improves the quality of life for residents in a variety of long-term care settings. Ombudsmen work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. Ombudsman work is directed by the resident.
Community Care Program (CCP) Care Program (CCP)Older adults in Illinois ages 60+ who are eligible for Medicaid recieve services through the Community Care Program (CCP). This program is designed to prevent unnecessary intstitutionalization of older adults who have difficulty with household and personal care tasks. Core services include in-home, adult day and emergency home response.
Senior Health Insurance Program (SHIP) Health Insurance Program (SHIP) Senior Health Insurance Program (SHIP) is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. The helpline can answer questions on Medicare, Medicaid, enrollment, drug plan information, and more.
Find Assistance for Grandparents Raising Grandchildren Assistance for Grandparents Raising GrandchildrenIDoA and the Illinois Task Force on Grandparents Raising Grandchildren work to locate, assist, and promote awareness of grandparent-headed households. The program has established support groups; financial and technical assistance; and referral assistance.

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