View up to date information on how Illinois is handling the Coronavirus Disease 2019 (COVID-19) from the
State of Illinois Coronavirus Response Site
SENIOR HELPLINE1-800-252-89661-888-206-1327 (TTY)
This section provides information about the
Senior Health Insurance Program (SHIP), which is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. In this section, visitors will find information and resources about applying for Medicare, sites in their area that they can get assistance applying for Medicare and tools for SHIP sites around the State to utilize in serving Medicare beneficiaries.
To contact SHIP, please call (800) 252-8966 or email
Take a look at these testimonials where individuals talk about how the SHIP program's in-person assistance was essential for understanding the complexities of Medicare and making good choices and also how being educated by SHIP helped them save on their health care costs.
"Before the help that I received here, it was like I was just a ball being thrown around."
"We would be lost without this program."
"If this service were not available, I think that I would have been in worse shape than I am now."
"They make it easy. That's the beauty of it."
"You shouldn't have to decide between food or medication...the Medicare Counselors help get you the cheapest program, the program that works best for you."
*For more information on "How SHIP Helped Me" please visit the website
Medicare Basics in American Sign Language Videos:
An Overview of Medicare
Medicare has Four Parts
Medicare Advantage Plans
Summary of Costs
Programa De Seguro De Salud Para Personas Mayores (SHIP)
Get Covered Illinois
NEW Medicare Plan Finder
How To Create An Account - Medicare Plan Finder
Guide to Consumer Mailings
Medicare Annual Open Enrollment Teaching Materials
Original Medicare vs. Medicare Advantage (Part C)
Medicare Advantage Plans Overview
2019 Stand-Alone Prescription Drug Plans (PDPs)
Medicare Part C and D Enrollment Periods
2020 Medicare Part D Chart
Medicare Part D and Medicare Advantage Plans Special Enrollment Period
2019 Federal Poverty Level Percentages
Illinois Medicare Advantage (MA) Plans
Illinois Stand Alone Prescription Drug Plans (PDP)
Illinois Special Needs Plans (SNP)
2020 Extra Help Chart Income & Asset Limits
Multilingual Extra Help Flyer
Instructions to Help You Use the Medicare.gov Plan Finder Tool
Chicago Area |
Northern Central Area |
October 1, 2019 - Quarterly Coordinator Web Ex
2020 Spousal Impoverishment Guidelines
Medicaid Spenddown Requirements
2020 Medicare Savings Programs Information
Programas de Ahorros de Medicare 2020