Breadcrumb

CIP Plan Administrator Directory

​​​Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.​

CIP Plan Administrator Contacts​

​​​​Purpose Administrator Name and Address​ Phone​ Website​
​Enrollment Customer Service​MyBenefits
134 N. LaSalle Street
Suite 2200
Chicago, IL 60602		​844-251-1777
844-251-1778 (TDD/TTY)
 MyBenefits.illinois.gov​
​​​​​​​Health Plan​Aetna HMO (Group #285657)
​PO Box 981106
El Paso, TX 79998-1106		​855-339-9731
800-628-3323 (TDD/TTY)
​​aetnastateofillinois.com
Aetna OAP (Group #285653)
​PO Box 981106
El Paso, TX 79998-1106		​​855-339-9731
800-628-3323 (TDD/TTY)
 ​aetnastateofillinois.com
​College Choice Health Plan (CCHP) - Aetna PPO
(Group #285662)
PO Box 981106
El Paso, TX 79998-1106		​​855-339-9731
800-628-3323 (TDD/TTY)
 ​aetnastateofillinois.com
​BlueAdvantage HMO
(Group #B06803)
PO Box 805107
Chicago, IL 60680-4112
​800-868-9520
866-876-2194 (TDD/TTY)
​bcbsil.com/stateofillinois​
​
​​BlueCross Blue Shield OAP (Group Number 268988)
(effective 07/01/21)
​855-810-6537
​Address for all Blue Cross Plans: PO Box 805107, Chicago, IL 60680-4112​​
​Health Alliance Medical Plans
(Group #00810A)
3310 Fields South Drive
Champaign, IL 61822		​800-851-3379
800-526-0844 (TDD/TTY)
 ​healthalliance.org/stateofillinois
​HealthLink OAP
(Group #160003)
PO Box 411580
St. Louis, MO 63134		​800-624-2356
800-624-2356 ext. 6280 (TDD/TTY)
 ​healthlink.com/soi/learn-more
​HMO Illinois
(Group #H06803)
PO Box 805107
Chicago, IL 60680-4112		​800-868-9520
866-876-2194 (TDD/TTY)
 ​bcbsil.com/stateofillinois
​Prescription Drug PlanCVS Caremark®
(for CCHP or OAP Plans)
(Group #s:
CCHP 1399CD3
Aetna OAP 1399CCH HealthLink OAP 1399CCF)
Paper Claims: CVS Caremark®
PO Box 52136
Phoenix, AZ 85072-2136
Mail order Rx: CVS Caremark®
PO Box 94467
Palatine, IL 60094-4467
​877-232-8128
800-231-4403 (TDD/TTY)
 ​caremark.com
​Vision Plan​EyeMed Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111		​866-723-0512
TTY users, call 711
 ​eyemedvisioncare.com/stil
​Dental Plan​Delta Dental of Illinois
(Group #20242)
PO Box 5402
Lisle, IL 60532		​800-323-1743
800-526-0844 (TDD/TTY)
​soi.deltadentalil.com
​Behavioral Health​​​Magellan Healthcare, Inc. 
PO Box 2216, Maryland Heights, MO 63043		​800-513-2611 (nationwide)
800-526-0844 (TDD/TTY)
​magellanascend.com
​State Universities Retirement System​1901 Fox Drive
Champaign, IL 61820-7333
​800-275-7877
800-526-0844 (TDD/TTY)
​surs.org



Last Updated 04/26/2021