CIP Plan Administrator Directory

​​​Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.​

CIP Plan Administrator Contacts​

​​​​Purpose Administrator Name and Address​ Phone​ Website​
​Enrollment Customer Service​MyBenefits – Morneau Shepell
134 N. LaSalle Street, Suite 2200, Chicago, IL 60602
​844-251-1777
844-251-1778 (TDD/TTY)
MyBenefits.illinois.gov​
​​​​​​​Health Plan​Aetna HMO (Group Number 285657)
​PO Box 981106, El Paso, TX 79998-1106
​855-339-9731
800-628-3323 (TDD/TTY)
​​aetnastateofillinois.com
Aetna OAP (Group Number 285653)
​PO Box 981106, El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
​aetnastateofillinois.com
​College Choice Health Plan (CCHP) - Aetna PPO
(Group Number 285662)
PO Box 981106, El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
​aetnastateofillinois.com
​BlueAdvantage HMO (Group Number B06803)
PO Box 805107, Chicago, IL 60680-4112
​800-868-9520
866-876-2194 (TDD/TTY)
bcbsil.com/stateofillinois​
​Health Alliance Medical Plans
(Group Number 00810A)
3310 Fields South Drive, Champaign, IL 61822
​800-851-3379
800-526-0844 (TDD/TTY)
​healthalliance.org/stateofillinois
​HealthLink OAP
(Group Number 160003)
PO Box 411580, St. Louis, MO 63134
​800-624-2356
800-624-2356 ext. 6280 (TDD/TTY)
​healthlink.com/illinois_index.asp
​HMO Illinois
(Group Number H06803)
PO Box 981106, El Paso, TX 79998-1106
​800-868-9520
866-876-2194 (TDD/TTY)
​bcbsil.com/stateofillinois
Prescription Drug Plan​CVS/caremark
(for CCHP or OAP Plans)
Group Numbers:
(CCHP 1399CD3)
(Aetna OAP 1399CCH)
(HealthLink OAP 1399CCF)
Paper Claims: CVS/caremark
PO Box 52136, Phoenix, AZ 85072-2136
Mail order Rx: CVS/caremark
PO Box 94467, Palatine, IL 60094-4467
​877-232-8128
800-231-4403 (TDD/TTY)
​caremark.com
​Vision Plan​EyeMed Out-of-Network Claims
PO Box 8504, Mason, OH 45040-7111
​866-723-0512
800-526-0844 (TDD/TTY)
​eyemedvisioncare.com/stil
Dental Plan​Delta Dental of Illinois
(Group Number 20242)
PO Box 5402, Lisle, IL 60532
​800-323-1743
800-526-0844 (TDD/TTY)
soi.deltadentalil.com
Behavioral Health​​​Magellan Health Services
PO Box 2216, Maryland Heights, MO 63043
​800-513-2611 (nationwide)
800-526-0844 (TDD/TTY)
magellanassist.com
State Universities Retirement System​1901 Fox Drive
PO Box 2710, Champaign, IL 61825-2710
​800-275-7877
800-526-0844 (TDD/TTY)
surs.org



Updated 05/01/2018​