Whenever questions arise, plan participants have various resources they can use.
The Local Government Health Plan (LGHP) has Health Plan Representatives (HPR) at each unit that can assist members with many issues regarding benefit options, eligibility, etc.
Each benefit plan and program has a plan administrator that can answer specific questions regarding coverage.
Local Government Health Plan assistance is available Monday through Friday, from 8:30 a.m. to 5:00 p.m., by contacting Kelsey Broers at firstname.lastname@example.org, 217-785-1893.
MyBenefits Service Center
The State of Illinois now offers a web-based online enrollment platform entitled MyBenefits Service Center. All plans administered by the State of Illinois, including the State Employees Group Insurance Program (SEGIP), the College Insurance Program (CIP), the Teachers’ Retirement Insurance Program (TRIP) and the Local Government Health Plan (LGHP) will utilize this enrollment platform beginning September, 2016.
The site is designed specifically for you to streamline your benefit options into a one-stop shop for your insurance needs. This includes learning more about your current insurance benefits, making enrollment decisions, changing your current coverage and finding contact information for all your plan administrators.
The new website is MyBenefits.illinois.gov. You can access this website via your computer, smartphone or tablet. Of course, you also have the option to call a customer service representative for further assistance or enrollment over the phone, Monday through Friday, 8 a.m. - 6 p.m. CST at 1-844-251-1777 or TTY at 1-844-251-1778.