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COVID 19 Information

COVID-19 Resources


 offers a Digital Toolkit for COVID, which includes the following webinars:





Plan Administrator Directory

​Administrator Name

Phone​

Website​

COVID-19 Information​

COVID-19 Test​

​COVID-19 Exam

All Telemedicine*​

Benefit Choice Health Plans​​ ​ ​ ​ ​ ​

​Aetna
​

​855-339-9731

aetnastateofillinois.com​ ​

https://aetna.com/individuals-families/member-rights-resources/covid19.html​
​

Covered 100% through 10/17/21

Covered 100% through 10/17/21


Covered 100% through 6/30/21

800-628-3323  (TDD/TTY)​

​BlueCross BlueShield
​

​800-868-9520

bcbsil.com/stateofillinois​ ​

https://www.bcbsil.com/covid-19​ ​

Covered 100% through 10/17/21
​

Covered 100% through 10/17/21

Covered 100% through 6/30/21



​866-876-2194  (TDD/TTY)

​Health Alliance Medical Plans
​

800-851-3379​

healthalliance.org/stateofillinois​ ​

https://www.healthalliance.org/coronavirus​ ​

Covered 100% through 10/17/21

Covered 100% through 10/17/21

Covered 100% through 6/30/21

​800-526-0844  (TDD/TTY)

​HeakthLink OAP
​

800-624-2356​

https://www.healthlink.com/soi/learn-more​ ​

​https://www.healthlink.com/coronavirus ​

Covered 100% through 10/17/21

Covered 100% through 10/17/21

Covered 100% through 6/30/21

877-232-2356  (TDD/TTY)​

​TRAIL MAPD Health Plans​ ​ ​ ​ ​ ​

​United Healthcare
​TRAIL MAPD PPO

888-223-1092​

https://www.uhcretiree.com/soi/home.html​ ​

https://www.uhc.com/health-and-wellness/health-topics/covid-19​
​

Covered 100%​ through 10/17/21
​

Covered 100%​ through 10/17/21
​

Covered 100%

TTY users, call 711​

​Humana
​TRAIL MAPD HMO

800-951-0125​

https://our.humana.com/soi​
​

https://www.humana.com/coronavirus​ ​

Covered 100%​ through 10/17/21

Covered 100%​ through 10/17/21

Covered 100% through 12/31/21. COVID-19 covered 100%. Non-COVID-19 telehealth cost share waived at in-network: MDLive, primary care, urgent care, and outpatient behavioral health

TTY users, call 711​

​Aetna
​TRAIL MAPD HMO

855-223-4807​

stateofillinois.aetnamedicare.com​
​

https://www.aetna.com/individuals-families/member-rights-resources/covid19.html
​

Covered 100%

Covered 100%

Visit Teladoc.com/Aetna or contact your provider
​

TTY users, call 711​

​Health Alliance
​TRAIL MAPD HMO

877-795-6131​

https://medicare.healthalliance.org/​
​

https://www.healthalliance.org/coronavirus​ ​

Covered 100% through 10/17/21

Covered 100% through 10/17/21

Covered 100% through 6/30/21

TTY users, call 711​

*Pursuant to Executive Order (EO) 2020-09 and reissued via EO 2021-01, carriers shall not impose any cost-sharing (copayments, deductibles, or coinsurance) for Telehealth Services provided by in-network providers throughout the duration of the Gubernatorial Disaster Proclamation. Please contact your provider to determine availability of Telehealth Services.

Additional Plan Administrator Information

​Purpose

​Adminstrator Name

Phone​

Website​

​Covid-19 Information

​Prescription Drug Plan (for OAP and PPOs)

​

CVS Caremark​®

​

​877-232-8128

caremark.com​

​

​https://cvshealth.com/covid-19

​800-231-4403 (TDD/TTY)

​Life Insurance

​

​Securian Financial

​

888-202-5525​

​https://web1.lifebenefits.com/

content/lifebenefits/illinois/en.html

https://www.securian.com/covid-19.html​

800-526-0844 (TDD/TTY)​

​Flexible Spending Accounts

​

ConnectYourCare​

​

888-469-3363​

connectyourcare.com​

​

https://www.connectyourcare.com/important-coronavirus-update/​

​800-526-0844 (TDD/TTY)

​Behavioral Health (for PPO)

​

Magellan Healthcare, Inc.​

​

800-513-2611 (nationwide)​

magellanascend.com​ ​

https://www.magellanhealthcare.com/COVID-19/​

​800-526-0844 (TDD/TTY)

​Employee Assistance Program (EAP)

​

Magellan Healthcare, Inc.​

​

​866-659-3848 (nationwide)

magellanascend.com​

​

​https://www.magellanhealthcare.com/COVID-19/

​800-456-4006 (TDD/TTY)

​Personal Support Program (PSP - AFSCME)

​

AFSCME Council 31​ ​

800-647-8776 (statewide)​

afscme31.org​

​

https://www.afscme.org/covid-19​

​800-526-0844 (TDD/TTY)

​Enrollment Customer Service

​

MyBenefits​

​

844-251-1777​

 

MyBenefits.illinois.gov​

​

https://mybenefits.illinois.gov/Article/Print/SOI-COVID-19-Information​

​844-251-1778
(TDD/TTY)


Last Updated 07/27/2021