The Employee Assistance Program (EAP) provides a valuable resource for support and information during difficult times. The EAP is a free, voluntary and confidential program that provides problem identification, counseling and referral services for employees and their covered dependents regardless of the health plan chosen. Employees will be directed to counseling services to assist them with a variety of concerns, including, but not limited to:
- Anger management
- Anxious feelings
- Conflict at work or home
- Domestic violence
- Elder-care issues
- Family/parenting issues
- Feelings of worry or the blues
- Financial concerns
- Pre- and post-natal concerns
- Problems with alcohol or drugs
All calls and counseling sessions are confidential, except as required by law. No information will be disclosed unless written consent is given. Management consultation is available when an employee's personal problems are causing a decline in work performance. Critical Incident Stress Management is also available through the EAP. For further information regarding the EAP, refer to page 39 of the
- Active employees and their eligible dependents participating in the State Employees Group Insurance Program may access this benefit.
- Active employees, full time and part time (50% or greater), who have elected not to participate in the health, dental and vision coverage of the State Employees Group Insurance Program may access this benefit.
There are two separate Employee Assistance Programs for active employees, EAP through the Behavioral Health Administrator, Magellan Ascend, and the Personal Support Program (PSP) through AFSCME Council 31.
Active employees not represented by the collective bargaining agreement between the State and AFSCME must contact
Magellan Healthcare, Inc. Getting help is easy, convenient and available 24 hours a days, seven days a week.
Bargaining unit employees represented by
AFSCME Council 31 and covered under the master contract agreement between the State of Illinois and AFSCME must access EAP services through the Personal Support Program.
Last Updated 09/13/2019