Plan Administrator Directory

​​​​​Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.​

State Employee Group Insurance Plan (SEGIP) Administrator Contacts​

​​​​Purpose Administrator Name and Address​ Phone​ Website​
​Enrollment Customer Service​MyBenefits – Morneau Shepell
134 N. LaSalle Street, Suite 2200, Chicago, IL 60602
​844-251-1777
844-251-1778 (TDD/TTY)
MyBenefits.illinois.gov​
​​​​​​​Health Plan​Aetna HMO (Group Number 285654)
​PO Box 981106, El Paso, TX 79998-1106
​855-339-9731
800-628-3323 (TDD/TTY)
Fax: 859-455-8650 attn: Claims
​​aetnastateofillinois.com
Aetna OAP (Group Number 285650)
​PO Box 981106, El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
Fax: 859-455-8650 attn: Claims
​aetnastateofillinois.com
​Quality Care Health Plan (QCHP) - Aetna PPO
(Group Number 285658)
PO Box 981106, El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
Fax: 859-455-8650 attn: Claims
​aetnastateofillinois.com
​BlueAdvantage HMO (Group Number B06800)
PO Box 805107, Chicago, IL 60680-4112
​800-868-9520
866-876-2194 (TDD/TTY)
bcbsil.com/stateofillinois​
​Health Alliance Medical Plans
(Group Number 000010)
3310 Fields South Drive, Champaign, IL 61822
​800-851-3379
800-526-0844 (TDD/TTY)
​healthalliance.org/stateofillinois
​HealthLink OAP
(Group Number 160000)
PO Box 411580, St. Louis, MO 63134
​800-624-2356
800-624-2356 ext. 6280 (TDD/TTY)
​healthlink.com/illinois_index.asp
​HMO Illinois
(Group Number H06800)
PO Box 981106, El Paso, TX 79998-1106
​800-868-9520
866-876-2194 (TDD/TTY)
​bcbsil.com/stateofillinois
Prescription Drug Plan​CVS/caremark
(for QCHP or OAP Plans)
Group Numbers:
(QCHP 1400SD3)
(Aetna OAP 1400SCH)
(HealthLink OAP 1400SCF)
Paper Claims: CVS/caremark
PO Box 52136, Phoenix, AZ 85072-2136
Mail order Rx: CVS/caremark
PO Box 94467, Palatine, IL 60094-4467
​877-232-8128
800-231-4403 (TDD/TTY)
​caremark.com
​Vision Plan​EyeMed Out-of-Network Claims
PO Box 8504, Mason, OH 45040-7111
​866-723-0512
800-526-0844 (TDD/TTY)
​eyemedvisioncare.com/stil
Dental Plan​Delta Dental of Illinois
(Group Number 20240)
PO Box 5402, Lisle, IL 60532
​800-323-1743
800-526-0844 (TDD/TTY)
soi.deltadentalil.com
​​Life Insurance​Securian/Minnesota Life Insurance Company
536 Bruns Lane, Unit 3, Springfield, IL 62702
​888-202-5525
800-526-0844 (TDD/TTY)
lifebenefits.com/Illinois​​
Flexible Spending Accounts (FSA)​ConnectYourCare
PO Box 622317, Orlando, FL 32862-2317
​888-469-3363
800-526-0844 (TDD/TTY)
443-681-4602 (fax)
connectyourcare.com
​Commuter Savings Program (CSP)​Commuter Check Direct Claims Administrator
320 Nevada Street, Newton, MA 02460
​888-235-9223
844-878-0594 (TDD/TTY)
commutercheckdirect.com
Behavioral Health​Magellan Health Services
(QCHP Group Number 3181456)
PO Box 2216, Maryland Heights, MO 63043
​800-513-2611 (nationwide)
800-526-0844 (TDD/TTY)
magellanassist.com
​​Employee Assistance Program (EAP)​Magellan Health Services​866-659-3848 (nationwide)
800-456-4006 (TDD/TTY)
magellanassist.com
Personal Support Program (PSP - AFSCME EAP)AFSCME Council 31​​800-647-8776 (statewide)
800-526-0844 (TDD/TTY)
​afscme31.org
​State Employees' Retirement System​2101 South Veterans Parkway
PO Box 19255, Springfield, IL 62794-9255
​217-785-7444
217-785-7218 (TDD/TTY)
​state.il.us/srs
State Universities Retirement System​1901 Fox Drive
PO Box 2710, Champaign, IL 61825-2710
​800-275-7877
800-526-0844 (TDD/TTY)
surs.org
Teachers' Retirement System​2815 West Washington
PO Box 19253, Springfield, IL 62794-9253
​877-927-5877 (877-9-ASK-TRS)
866-326-0087 (TDD/TTY)
trsil.org



Updated 05/01/2018​