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TRIP Plan Administrator Directory

​​​Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.​

TRIP Plan Administrator Contacts​

​​​​Purpose Administrator Name and Address​ Phone​ Website​
​Enrollment Customer Service​MyBenefits
134 N. LaSalle Street
Suite 2200,
Chicago, IL 60602		​844-251-1777
844-251-1778 (TDD/TTY)
 MyBenefits.illinois.gov​
​​​​​​​Health Plan​Aetna HMO (Group #285655)
​PO Box 981106
El Paso, TX 79998-1106		​855-339-9731
800-628-3323 (TDD/TTY)
​​aetnastateofillinois.com
Aetna OAP (Group #285651)
​PO Box 981106
El Paso, TX 79998-1106		​​855-339-9731
800-628-3323 (TDD/TTY)
 ​aetnastateofillinois.com
​Teachers' Choice Health Plan (TCHP) ​- Aetna PPO
(Group #285659)
PO Box 981106
El Paso, TX 79998-1106		​​855-339-9731
800-628-3323 (TDD/TTY)

 ​aetnastateofillinois.com
​BlueAdvantage HMO
(Group #B06802)
PO Box 805107
Chicago, IL 60680-4112
​800-868-9520
866-876-2194 (TDD/TTY)
​bcbsil.com/stateofillinois​
​
​BlueCross Blue Shield OAP (Group Number 263998)
(effective 07/01/21)


​855-810-6537
Address for all Blue Cross Plans: PO Box 805107, Chicago, IL 60680-4112​
​Health Alliance Medical Plans
(Group #00710A)
3310 Fields South Drive Champaign, IL 61822		​800-851-3379
800-526-0844 (TDD/TTY)
 ​healthalliance.org/stateofillinois
​HealthLink OAP
(Group #160002)
PO Box 411580
St. Louis, MO 63134		​800-624-2356
800-624-2356 ext. 6280 (TDD/TTY)

​healthlink.com/soi/learn-more

 

​HMO Illinois
(Group #H06802)
PO Box 805107
Chicago, IL 60680-4112		​800-868-9520
866-876-2194 (TDD/TTY)
 ​bcbsil.com/stateofillinois
​Prescription Drug Plan​CVS Caremark®
(for TCHP or OAP Plans)
(Group #s:
TCHP 1402TD3
Aetna OAP 1402TCH
HealthLink OAP 1402TCF)
Paper Claims: CVS Caremark®
PO Box 52136
Phoenix, AZ 85072-2136
Mail order Rx: CVS Caremark®
PO Box 94467
Palatine, IL 60094-4467
​877-232-8128
800-231-4403 (TDD/TTY)
 ​caremark.com
​Behavioral Health ​
​Through 06/30/21
Magellan Healthcare, Inc. 
PO Box 2216
Maryland Heights, MO 63043
​800-513-2611 (nationwide)
800-526-0844 (TDD/TTY)
​magellanascend.com
​Effective 07/01/21
​Aetna
PO Box 981106
El Paso, TX 79998-1106
​855-339-9731
800-628-3323 (TDD/TTY)
Fax: 859-455-8650
​aetnastateofillinois.com
​Teachers' Retirement System​2815 West Washington
PO Box 19253
Springfield, IL 62794-9253
​877-927-5877
(877-9-ASK-TRS)
866-326-0087 (TDD/TTY)
​trsil.org

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Updated 05/10/2021