The plan administrators below are available to answer your questions regarding the medical, prescription drug, vision and dental plans.

Plan
Administrator Name and Address
Customer Service Phone Numbers
Website Address
UnitedHealthcare Group
Medicare Advantage PPO
UnitedHealthcare
Customer Service Dept.
PO Box 29675
Hot Springs, AR 71903-9675
888-223-1092
TTY users, call 711
uhcretiree.com/soi

Aetna Medicare Plan (HMO)

Aetna Medicare
PO Box 981106
EL Paso, TX 79998-1106
855-223-4807
TTY users, call 711
               stateofillinois.aetnamedicare.com
Health Alliance MAPD HMO
Health Alliance
3310 Fields South Drive
Champaign, IL 61822
877-795-6131
TTY users, call 711
healthallianceretiree.org/soi
Humana Employer Medicare HMO
Humana Employer Medicare HMO
PO Box 14168
Lexington, KY 40512
800-951-0125
TTY users, call 711
humana.com/soi
Vision Plan
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH
45040-7111
866-723-0512
800-526-0844 (TDD/TTY)

College Choice Dental Plan (CCDP)

Delta Dental of Illinois
Group Number 20242
PO Box 5402
Lisle, IL 60532
800-323-1743
800-526-0844 (TDD/TTY)
soi.deltadentalil.com
Medicare COB Unit
CMS Group Insurance
801 South 7th Street
PO Box 19208
Springfield, IL
62794-9208
217-782-2548
​800-442-1300
800-526-0844 (TDD/TTY)
benefitschoice.il.gov
​Retirement System
State Universities Retirement System
1901 Fox Drive
PO Box 2710
Champaign, IL 61825-2710​
​800-275-7877
surs.org
Medical/Dental Plans
MyBenefits Service Center
134 N. LaSalle​ Street
Chicago, IL 60602
844-251-1777
844-251-1778 (TDD/TTY)​
MyBenefits.illinois.gov

 
Last Updated 08/26/2019