The plan administrators below are available to answer your questions regarding the medical, prescription drug, vision, dental and life insurance plans.

FY2018

Plan
Administrator Name and Address
Customer Service Phone Numbers
Website Address
UnitedHealthcare Group
Medicare Advantage PPO
UnitedHealthcare
Customer Service Dept.
PO Box 29675
Hot Springs, AR 71903-9675
888-223-1092
uhcretiree.com/soi

Aetna Coventry's Advantra HMO 

Aetna Coventry
PO Box 8052
London, KY 40742
855-223-4807
aetna-coventryretiree.com
Health Alliance MAPD HMO
Health Alliance
3310 Fields South Drive
Champaign, IL 61822
877-795-6131
healthallianceretiree.org/soi

Humana HMO

Humana
Correspondence
PO Box 14168
Lexington, KY 40512

800-951-0125

humana.com/soi

Vision Plan
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111
866-723-0512
800-526-0844 (TDD/TTY)
eyemedvisioncare.com/stil
Quality Care
Dental Plan (QCDP)
Delta Dental of Illinois
Group Number 20240
PO Box 5402
Lisle, IL 60532
800-323-1743
800-526-0844 (TDD/TTY)
 http://soi.deltadentalil.com
Life Insurance
Plan
Securian Financial
(Minnesota Life)
536 Bruns Lane, Unit 3
Springfield, IL 62702
888-202-5525
(800) 526-0844 (TDD/TTY)
Securian
 

FY2019

Plan
Administrator's
Name and Address​
Customer Service
Phone Numbers​
​Website Address
United Healthcare Group
Medicare Advantage PPO
United Healthcare Group
Customer Service Dept.
PO Box 29675
Hot Springs, AR 71903-9675​
888-223-1092
TTY users, call 711​
uhcretiree.com/soi
Aetna Coventry's
Advantra HMO
Aetna Coventry
PO Box 8052
London, KY 40742​
​855-223-4807
TTY users, call 711
aetna-coventryretiree.com/soi
Health Alliance MAPD HMO
Health Alliance
3310 Fields South Drive
Champaign, IL 61822​
877-795-6131
TTY users, call 711​
healthallianceretiree.org/soi
Humana HMO
Humana
Correspondence
PO Box 14168
Lexington, KY 40512​
800-951-0125
TTY users, call 711​
humana.com/soi
Vision Plan
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111​
866-723-0512
866-308-5375
(TDD/TTY)​
eyemedvisioncare.com/stil
​Quality Care Dental Plan (QCDP)
Delta Dental of Illinois
Group Number 20240
PO Box 5402
Lisle, IL 60532​
800-323-1743
800-526-0844
(TDD/TTY)​
soi.deltadental.com
​Life Insurance Plan
Securian Financial
(Minnestoa Life)
536 Bruns Lane, Unit 3
Springfield, IL 62702​
888-202-5525
800-526-0844
(TDD/TTY)​
lifebenefits.com/Illinois
Medicare COB Unit,
Premium Collection Unit
CMS Group Insurance
801 South 7th Street
PO Box 19208
Springfield, IL 62794-9208
217-782-2548
800-442-1300
800-526-0844
(TDD/TTY)​
benefitschoice.il.gov
Medical/Dental/Vision/Life Plans
MyBenefits Service Center
134 N. Lasalle Street
Suite 2200
Chicago, IL 60602​
844-251-1777
844-251-1778
(TDD/TTY)​
MyBenefits.illinois.gov


 

 Updated 10/09/2018