The plan administrators below are available to answer your questions regarding the medical, prescription drug, vision, dental and life insurance plans.

FY2019

Plan
Administrator's
Name and Address​
Customer Service
Phone Numbers​
​Website Address
United Healthcare Group
Medicare Advantage PPO
United Healthcare Group
Customer Service Dept.
PO Box 29675
Hot Springs, AR 71903-9675​
888-223-1092
TTY users, call 711​
uhcretiree.com/soi
Aetna Coventry's
Advantra HMO
Aetna Coventry
PO Box 8052
London, KY 40742​
​855-223-4807
TTY users, call 711
aetna-coventryretiree.com/soi
Health Alliance MAPD HMO
Health Alliance
3310 Fields South Drive
Champaign, IL 61822​
877-795-6131
TTY users, call 711​
healthallianceretiree.org/soi
Humana HMO
Humana
Correspondence
PO Box 14168
Lexington, KY 40512​
800-951-0125
TTY users, call 711​
humana.com/soi
Vision Plan
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111​
866-723-0512
866-308-5375
(TDD/TTY)​
eyemedvisioncare.com/stil
​Quality Care Dental Plan (QCDP)
Delta Dental of Illinois
Group Number 20240
PO Box 5402
Lisle, IL 60532​
800-323-1743
800-526-0844
(TDD/TTY)​
soi.deltadental.com
​Life Insurance Plan
Securian Financial
(Minnestoa Life)
536 Bruns Lane, Unit 3
Springfield, IL 62702​
888-202-5525
800-526-0844
(TDD/TTY)​
lifebenefits.com/Illinois
Medicare COB Unit,
Premium Collection Unit
CMS Group Insurance
801 South 7th Street
PO Box 19208
Springfield, IL 62794-9208
217-782-2548
800-442-1300
800-526-0844
(TDD/TTY)​
benefitschoice.il.gov
Medical/Dental/Vision/Life Plans
MyBenefits Service Center
134 N. Lasalle Street
Suite 2200
Chicago, IL 60602​
844-251-1777
844-251-1778
(TDD/TTY)​
MyBenefits.illinois.gov





Last Updated 12/28/2018