Upward Mobility Program

*CMS Assessment Center Status Update*

CMS Assessment Centers will be open for scheduled testing beginning August 10, 2020 to August 28, 2020 for eligible Upward Mobility Program Members.

Please reference the posted Upward Mobility Letter for further instructions: UMP Testing Communication.

Please note, Open Competitive (public) testing remains closed at this time. Please continue to monitor this website for updates on Open Competitive (public) testing.

COVID-19 Announcement

In an effort to protect our community and employees during the COVID-19 emergency, the Illinois Department of Central Management Services (CMS) has limited the number of Upward Mobility Program staff working in the office. UMP staff are working from home with limited ability to access participant data. If you are currently enrolled in UMP, please either email us at cms.umpcounselor@illinois.gov or call us and leave a message on the UMP Hotline at 1-833-452-4836. Thank you for your patience as we work to respond to you as soon as possible.


The State of Illinois Upward Mobility Program is a career mobility program designed to give state employees an opportunity to advance to more challenging, higher paying positions. It is a joint venture between CMS and AFSCME. Employees receive individual counseling to inform them of the career opportunities available and to guide them in developing their career plans. Participants take proficiency exams and/or complete required education and training programs designed to provide the skills and knowledge needed for advancement.

Employees can work toward advancement in the following major career paths: Data Processing, Office Services, Accounting, Human Services, Criminal Justice, and Nursing.

Eligibility & Enrollment - CURRENTLY OPEN

You are NOT eligible for any UMP Program benefits until you have completed the enrollment process and returned a Career Development Plan.

Please click on Eligibility & Enrollment above to access the online registration form.

Targeted Job Titles

Participants in the Upward Mobility Program have more than 50 targeted job titles to choose from.

Help for Test Anxiety

If you are like most people, you have probably experienced some degree of test anxiety at one time or another.

Test anxiety is the feeling of fear you have when your performance is about to be evaluated. When you experience this type of anxiety, your abilities to think and to pay attention drop at the time you need them most. What can you do to alleviate this anxiety you feel during the testing process?

The Upward Mobility Program and the AFSCME Personal Support Program have prepared a booklet, "Tips to Control Test Anxiety", which contains an overview of the many ways to better manage your test anxiety. Please follow the Step-by-Step method of controlling test anxiety. Check off the steps that you already follow and concentrate on those you may need. The booklet is in PDF format and may be viewed using Acrobat Reader.

Policy Guidelines

Guidelines governing the Upward Mobility Program.

Upward Mobility Promotional Application – UMP100B

For use only by Certified State of Illinois AFSCME employees under the jurisdiction of the Governor that already possess the necessary degree(s) and/or licensure for an Upward Mobility credential or dual title. Completed applications can be mailed to Upward Mobility via the United States Postal Service. Faxed, scanned, and emailed applications will not be submitted for processing and will be destroyed.


Contact Information

Upward Mobility Program
Sangamo Building
1021 North Grand Avenue East
Springfield, IL 62702
Hotline: 1-833-452-4836
TDD: 1-800-526-0844
e-Mail: CMS.UMPCounselor@Illinois.gov


Springfield Centrex users may call:
524-1073 (voice)
785-3979 (TDD)

AFSCME Council 31
Upward Mobility Program Coordinator
615 S Second Street
P.O. Box 2328
Springfield, IL 62705-2328
Phone: 217-788-2800, Ext. 3348