Utility Bill Assistance

electric meter

Utility Bill Assistance


State Announces Start of LIHEAP Winter Energy Assistance Program


The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).  Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.  Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 150% of the federal nonfarm poverty level. See How to Apply for more information.

The Percentage of Income Payment Plan (PIPP) is available for LIHEAP eligible households who are customers of one of the following utilities: Ameren Illinois, ComEd, Nicor Gas and Peoples Gas/North Shore Gas. Under PIPP, eligible households pay a percentage of their income; receive a monthly benefit towards their utility bill and, arrearage reductions for every on-time payment they make, if applicable.  New applications for PIPP are taken October 1 - December 31.

Click here to find a Community Action Agency (CAA) serving your area and apply for assistance.

2018-2019 Application Dates and Program Eligibility

2019 LIHEAP State Plan


August 24, 2018 - The Office of Community Assistance announces the Notice of State Award to Knox County Health Department for LIHEAP services in Knox County for the 2019 Program Year.

Follow this link for more information on LIHEAP services in Knox County.


For more information contact:


Office of Community Assistance
Illinois Department of Commerce