First Stop Business Information Center


First Stop Business Information Center





Non-Essential Business Complaints

If you believe a business is continuing to operate, violating Executive Order 20-10, requiring all non-essential businesses cease all activities beyond working from home, you may submit a complaint Here

Please review the Executive Order before submitting the complaint.




A single statewide resource for entrepreneurs and businesses to obtain comprehensive regulatory and permitting information.  Center staff provide professional guidance to entrepreneurs by linking them to state and local resources.  Services include:

  • Toll free helpline 1.800.252.2923 or email us
  • Para información en español por favor llamar al: 1.800.252.2923 o envíe su mensaje por medio del Correo electrónico
  • Business startup kit & business specialists
  • Starting Your Business In Illinois Handbook (PDFEnglish /Spanish)


The Regulatory Flexibility Program is housed within the Business Information Center and serves as an ombudsman for small businesses. Staff reviews every rule that state agencies propose and provides information about these rules to the small business community.