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Americans with Disabilities Act (ADA)

​It is the policy of the Illinois Department of Children and Family Services to comply with the provisions of the Americans with Disabilities Act, 42 U.S.C. Section 12101, et seq. (“ADA”). The ADA prohibits discrimination against qualified individuals with disabilities on the basis of their disability. The ADA provides, in part, that qualified individuals with disabilities shall not be excluded from participating in or be denied the benefits of any program, service or activity offered by this agency.

The ADA requires that all programs, services and activities, when viewed in their entirety, are readily accessible to and usable by qualified individuals with disabilities. This agency must communicate effectively with individuals with speech, visual, and hearing impairments and provide auxiliary communication aids to qualified individuals with disabilities participating in or benefiting from this agency’s programs, services or activities to afford equal opportunity.

Should you wish to review the ADA or its interpretive regulations, ask questions about your rights and remedies under the ADA, request a reasonable modification to this agency’s policies, practices or procedures or file a written grievance with this department alleging noncompliance with the ADA, please contact the department’s designated ADA coordinator:

Illinois Department of Children and Family Services
Office of Affirmative Action
1921 South Indiana Ave., 4th Floor
Chicago, Illinois 60616
Telephone: 312-808-5000
TTY: 312-814-6989