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Caution: DO NOT use e-mail to report child abuse or neglect. It causes delays and confidentiality may not be ensured. Whenever you suspect that a child is being abused or neglected, or at risk, please call the Illinois Child Abuse Hotline at 800-25-ABUSE (22873).

In non-emergency situations, you may report suspected child abuse or neglect using the new Online Reporting System

For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.

Email Directory

DCFS Info and Assistance (Advocacy Office) or 800-232-3798

Office of Employee Services' Recruitment and Selection Unit

Office of Child and Family Policy



Hotline Phone TTY
Advocacy Office for Children and Families 800-232-3798;
Child Abuse Hotline 800-25-ABUSE
Day Care Information877-746-0829
OIG Foster Parent Hotline 800-722-9124 800-722-9124
Report missing, abducted or runaway DCFS ​youth in care 866-503-0184
Youth Helpline 800-232-3798


Office Address Phone
Director's Office - Springfield406 East Monroe St. 217-785-2509
​Office of Communications - Chicago​60 East Van Buren St., Suite 1339​312-814-6800
Office of Inspector General - Chicago2240 West Ogden Ave. 312-433-3000
Director's Office - Chicago60 East Van Buren St., Suite 1339 312-814-6800
Advocacy Office for Children and Families406 East Monroe St. 800-232-3798;

Parent or Putative Father Contacts

If you want to know if your child is under the care of the Illinois Department of Children and Family Services, call:
Outside of Illinois

or write to the:

Advocacy Office for Children and Families
406 East Monroe Street
Springfield, Illinois 62701

If you know the child's name and birthdate or age and can verify your relationship, the DCFS Advocacy Office for Children and Families can determine if your child is in the care of our Department.

They can also direct you to the Circuit Court involved with your child's case. The Clerk of the Circuit Court can provide other important information, such as the child's case number and the next scheduled court date.

Region and Field Offices

Click on the map to get the nearest offices.