Charge Process


The Department of Human Rights' Intake Unit can assist you in preparing a charge of discrimination.  A charge of discrimination must be filed within 300 days after the alleged discriminatory action, or one year for a Housing case. 

Information Needed 

When you file a charge of discrimination, you will need to give us as much detailed information as possible:

  • Give us your full name, mailing address and a phone number where you can be reached, or information for a contact person if you cannot be reached.  You are responsible for notifying IDHR of any changes.
  • Give accurate and complete information of the employer, (refer to your IRS W-2 form for the correct legal name of the employer), union, other organization or person that you believe discriminated against you.  Include name(s), address(es) and telephone number(s).
  • Give the most recent date the alleged discrimination took place.
  • Provide names and contact information for any witnesses and copies of any relevant documents.   

How to File a Charge 

To file a charge of discrimination under the Illinois Human Rights Act, contact us by one of the two methods below: 

1).  In Person

Print, complete and sign a Complainant Information Sheet ("CIS") from the links at the bottom of this page.  Bring the completed and signed CIS with you when you come.

Intake staff will interview you and, if your allegations are covered by the Act, will draft a charge which you must sign; non-housing charges must also be notarized.  IDHR staff does not suggest reasons to file, but will discuss the various types of discrimination and explain the procedures for filing a charge.  In addition, IDHR may refer you to other agencies where appropriate.


Office hours:  Monday through Friday, 8:30 A.M. to 5:00 P.M.
Intake Interviews:  Monday through Thursday, 8:30 A.M. to 3:00 P.M.
No intake interviews are conducted on Fridays. 

  • You do not need an appointment.
  • A photo i.d. is required to enter the Chicago office.
  • Walk-ins are taken on a first come, first served basis.
  • No walk-ins are taken on Fridays.  


Department offices in Chicago and Springfield are located at:

  • Chicago Office

    100 West Randolph Street
    10th Floor
    Intake unit
    Chicago, IL 60601

    (312) 814-6200
    (866) 740-3953 (TTY)

    (312) 814-1436
    (FAX - Administration)

    (312) 814-2397
    (FAX - Public Contracts)

    Springfield Office

    535 West Jefferson, 1st Floor
    Intake Unit
    Springfield, IL 62702

    (217) 785-5100
    (866) 740-3953 (TTY)
    (217) 785-5106 (FAX)

Accommodations for Persons with Disabilities

Persons with disabilities who need accommodations to participate in IDHR programs should request such help from the Americans with Disabilities Act Coordinator.  You may contact the Coordinator by calling the numbers listed below:

  • Call (312) 814-6262 (Voice) or (866) 740-3953 (TTY) 

Legal Guardian

Only a parent or legal guardian may file a charge on behalf of a minor or other person who has a guardian appointed to manage his/her affairs.  Persons under the age of 18 are considered minors under state law.

Limited English Proficiency (LEP)/Non-English Speaker

IDHR provides interpreters upon request for languages other than English or sign language.  If a non-English speaking party chooses to secure their own interpreter, the interpreter must be 18 years of age or older and able to communicate effectively in both languages.  For more information, please contact the LEP Coordinator at (312) 814-6262, (312) 814-1436 (fax), (866) 740-3953 (TTY). 

2).  In Writing

If you prefer to contact IDHR in writing, print and complete a Complainant Information Sheet (CIS).

A completed CIS may be submitted by mail or facsimile to (312) 814-6251.  Submitting the CIS does not mean you have filed a charge.    

Complainant Information Sheet (CIS) 

Please select from the list below the Intake Complainant Information Sheet (CIS) that pertains to the area of your discrimination allegation: 



Charge filing forms and instructions are available at the link below.

Attorney Packet 


These forms are available in "PDF" format.  Viewing "PDF" files requires Acrobat Reader.

 Download a free version of Acrobat Reader.


Additional Information on the processing of charges is available through the following links:

Case Status and File Review 

For information about the status of a pending charge or to
request to review a case file (file review is only available if
the investigation is not pending or active).

Contact Us:  E-mail  or call (312) 814-4294


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Visual representation of Complaint Process described below