Public Accommodations Charge Information


Public Accommodations Complainant Information Sheet (CIS)     


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Public Accommodations

The Illinois Department of Human Rights investigates charges of Public Accommodations discrimination filed against: 

  • A business, recreation, lodging, entertainment, or transportation facility.
  • A public official.
  • A place of education.
Prohibited Public Accommodations Actions

 The Illinois Human Rights Act prohibits discrimination in several public settings, for example:

  • A place of public accommodation: To deny or refuse the full and equal enjoyment of facilities, goods and services.
  • A public official: To deny or refuse the full and equal enjoyment of the services or facilities under the official's care.
  • A place of education: To refuse to enroll, allow access to facilities, goods or services; or engage in or fail to take corrective action to stop severe or pervasive harassment. 
Types Of Discrimination Covered
      • Race
      • Color
      • Religion
      • Sex
      • Sexual Harassment
      • National Origin
      • Ancestry
      • Military Status
      • Age - (40 and over)
      • Order of Protection Status
      • Disability - (physical and mental)
      • Marital Status
      • Sexual Orientation - (including gender-related identity)
      • Pregnancy - (including child birth, or related medical or common conditions)
      • Unfavorable Military Discharge
      • Retaliation - (for opposing unlawful discrimination)
      • Coercion / Aiding and Abetting - (helping or forcing a person to commit unlawful discrimination)


What The Department Cannot Do

The Department cannot investigate Public Accommodations charges:

  • Based on political affiliations, personality conflicts, etc., unless such actions are alleged to be discriminatory for one or more of the reasons listed above.
  • Alleging unfair actions within prison facilities because they are not places of public accommodations.
  • Against places of education related to curriculum content or course offerings.
  • Against the Federal Government or Federal Officials.  
To File A Charge

Submit a completed Public Accommodations Complainant Information Sheet (CIS) either in person or by mail.  If your allegations are covered under the Illinois Human Rights Act, a charge will be drafter for your signature.  A charge of Public Accomodations discrimination must be filed within 180 days of the alleged discrimination.

Contact Information
  • You may contact one of our offices directly:

Chicago Office

100 West Randolph Street
10th Floor
Intake Unit
Chicago, IL 60601

(312) 814-6200
(866) 740-3953 (TTY)

(312) 814-1436
(FAX - Administration)

(312) 814-6251
(FAX - Charge Processing)


Springfield Office

222 South College
Room 101-A
Intake Unit
Springfield, IL 62704

(217) 785-5100
(866) 740-3953 (TTY)
(217) 785-5106 (FAX)