Request for Proposal Customer Relationship Management System (11/5/2014)
The Department of Natural Resources is
requesting Offers (bids/proposals) from responsible Vendors
to meet the State's needs. Below is a brief description of
our needs with detailed requirements in subsequent sections
of this solicitation. If you are interested and able to meet
these requirements, please submit an Offer.
IPB Reference Number:
DNR Reference Number:
Date First Offered:
Small Business Set Aside:
The IDNR is in need of a Customer Relations Management (CRM) System that meets the business needs of our constituents. The CRM System will allow for prompt response to requests for information regarding the IDNR’s activities.
PLEASE NOTE: Bidders must download and complete the solicitation and related documents that are attached below in the “File Attachments” section of this Solicitation Overview Notice and are labeled as follows:
• RFP Customer Relationship Management System
• Attachment AA Mandatory Items Checklist
• Forms A – (if you are NOT using an Illinois Procurement Gateway (IPG) Registration number)
• Forms B – (if you have an IPG Registration number)
This solicitation does not contain a Business Enterprise Program (BEP) or Veteran’s Small Business (VSB) Program goal, nor is it a Small Business Set-Aside (SBSA).
REMINDER TO VENDORS SUBMITTING FORMS B
Vendors intending to fulfill certification and disclosure requirements by supplying the State with their Illinois Procurement Gateway registration number, expiration date, and “FORMS B” documents must read this clarification document in its entirety.
VENDORS UTILIZING “FORMS B” MUST BE REGISTERED SPECIFICALLY WITH THE ILLINOIS PROCUREMENT GATEWAY TO BE DEEMED RESPONSIVE TO THIS SOLICITATION.
In order to verify that you are registered with the Illinois Procurement Gateway (IPG) please click on “Registered Vendor Directory” on the IPG homepage (https://ipg.vendorreg.com). Search for your Business Name. If your company does not appear in the search results, then you are not registered in the IPG.
To use FORMS B, vendors must be listed in the “Registered Vendor Directory” as described above and provide a valid registration number with expiration date from the Illinois Procurement Gateway. Please note that it is possible for vendors, who have registered with another government entity (such as the City of Chicago’s Compliance and Certification portal) using the same portal software, to have a registration number and expiration date for a different (non-State of Illinois) application process. Registration information from other government entities will not be accepted.
If the “Registered Vendor Directory” does not list your company, then you must utilize the “FORMS A” option to meet the certification and disclosure requirements of this solicitation. Please submit Forms A with every bid/proposal until the State of Illinois notifies you that your IPG registration is approved and your Business Name appears in the “Registered Vendor Directory” as described above.
Request for Proposal
11/5/2014 2:00 PM
** SEE also Addendum 1 and Addendum 2 for this Request for Proposal
IDNR, One Natural Resources Way
Public Act 95-971
contains registration requirements regarding bids and
proposals submitted by vendors. You must read and comply
with the requirements. See
www.purchase.state.il.us for additional information.
NON-DISCRIMINATION POLICY In
compliance with the State and Federal Constitutions, the
Illinois Human Rights Act, the U.S. Civil Rights Act,
and Section 504 of the Federal Rehabilitation Act, the
State of Illinois does not discriminate in employment,
contracts, or any other activity.