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Contact The Child Support Program

​Contact the Child Support Program



Online Services
Access your case online 24/7     


If you have an active child support case, you can access your case information 24 hours a day, 7 days a week. Services are available by computer (full website) or smart phone (mobile website), see below: 


   
Email Us

Have a question? For quick questions and fast responses, send an e-mail by clicking the "Ask Child Support" button below:




   

Mail

If you have comments, questions, or need case information and prefer to send by regular mail, please use one of the addresses provided below. Requests made by mail could experience extended delays.




Cook County
IL Department of Healthcare and Family Services
Division of Child Support Services
P.O. Box 64629
Chicago, IL 60664-0629
​All Other Counties
IL Department of Healthcare and Family Services
Division of Child Support Services
Client Services Unit
P.O. Box # 19405
Springfield, IL 62794-9405


​Get payment information by phone
​Get case information by phone
State Disbursement Unit (SDU)
Customer Service

For information on your payments
or disbursements.



877.225.7077

8 AM - 8 PM CST, Monday - Thursday
8 AM - 5 PM CST, Friday
9 AM - Noon CST, Saturday


Make payments and access your account 24/7
ILSDU.com
Child Support Customer Service
Call Center

For general questions or to obtain case information about Child Support



800.447.4278

8:00 AM - 4:30 PM CST, Monday - Friday




Illinois Relay Service
1-800-526-5812 (TTY)

 



Child Support

 Need Assistance?



Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director