Illinois' Primary Care Case Management (PCCM) Program, called Illinois Health Connect, is a statewide health plan that is available to most persons covered by an HFS Medical Program. People who are enrolled in Illinois Health Connect will have a "medical home" through a Primary Care Provider (PCP).

Illinois Health Connect is based on the American Academy of Pediatrics' initiative to create medical homes to make sure that primary and preventive healthcare is provided in the most appropriate setting. Through creating medical homes, the State expects to improve the quality of our clients' healthcare, while at the same time creating cost savings.

Potential enrollees will choose a PCP, who will coordinate and manage their care. Having one PCP will also help people with chronic conditions like asthma, heart disease or diabetes receive the treatment and ongoing care they need to minimize the need for hospital care. PCPs will make referrals to specialists for additional care or tests as needed.

Illinois Health Connect enrollees must see their Illinois Health Connect PCP first for most of their primary healthcare. If they want to see a different Illinois Health Connect PCP, they will need a referral from their PCP. Referrals will be registered with Illinois Health Connect.

Illinois Health Connect Goals:

For more information, visit the Illinois Health Connect Web site at or call Illinois Health Connect at:

Illinois Health Connect Helpline
TTY: 1-866-565-8577
The call is free.

Providers interested in learning more about the Illinois Health Connect program, how to enroll as an Illinois Health Connect PCP, and the resources that are available for their practice can watch a brief informational video. Providers can also call the Illinois Health Connect Provider Services Helpdesk at 1-877-912-1999 for more information.

For additional information please see the Illinois Health Connect Program Information (pdf).