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All Kids Member Handbook: Your Medical Card

All Kids, FamilyCare and Moms & Babies will send members an All Kids/FamilyCare/Moms & Babies paper each month with important information on it. The paper folds into a medical card, and fits in your wallet. Carry your medical card with you at all times, and show it whenever you check in for a medical appointment.

If you are in a managed care health plan, the plan will send you a member card. Carry it with you along with your All Kids/FamilyCare/Moms & Babies medical card. The managed care health plan does not cover all health services, and you will need to show your All Kids/FamilyCare/ Moms & Babies medical card for some services.

Problems with your All Kids/FamilyCare/Moms & Babies medical card?

  1. Are there mistakes on your card?

  2. Is your card lost?

  3. Did you not get a card this month?

Call the All Kids hotline at 1-866-255-5437 (TTY: 1-877-204-1012) and we will help you!

Your medical card will look like this:


Questions? Please call us at 1-866-255-5437 (TTY: 1-877-204-1012).
The call is free. You can call Monday to Friday, 8:30 to 5.
All Kids Hotline 1-866-ALL-KIDS (1-866-255-5437)
TTY: 1-877-204-1012






All Kids

 Need Assistance?

Illinois Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director