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HFS Application Agents

​HFS Application Agents (HFSAAs) help families to apply for All Kids, FamilyCare, and Moms & Babies. HFSAAs are community-based organizations, including faith-based organizations, day care centers, local governments, unions, medical providers and licensed insurance agents. An Application Agent Agreement with HFS allows agency staff to provide technical assistance in completing online and paper application and redetermination forms for individuals or families interested in receiving health, SNAP or TANF benefits.

HFS Application Agents can register to receive e-mail notification when new HFS Application Agent Instructions and Alerts are posted to the Web site, by completing the HFS Application Agents E-mail Notification Request.

Agent Information

Guides and Job Aids for HFS Application Agents 


The free Text4baby app makes it easier for you to get critical health and safety information!

As the perfect companion to the text messages, you can get more health and safety tips and access fun, interactive features, including:

  • How your baby is growing each week
  • Your progress and medical updates
  • Fun quizzes



All Kids Hotline 1-866-ALL-KIDS (1-866-255-5437)

TTY: 1-877-204-1012


HFS Application Agents

 Need Assistance?

Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director

We improve lives.