Date: January 28, 2020
To: All Medical Assistance Program Providers
Re: Retroactive Enrollment Date to be Discontinued
This notice informs Medical Assistance Program providers that effective with the date of this notice, the effective date for a new enrollment will be the submission date of the application. The Department will no longer consider requests from providers for a retroactive enrollment date in the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) enrollment system. Providers will not be reimbursed for services provided to participants prior to the effective date of their enrollment.
Providers will receive an email generated from the IMPACT system notifying them of application approval. In addition to the email, providers will receive a Provider Information Sheet at the correspondence address provided in IMPACT. This information sheet is for the provider’s records and should be reviewed for any discrepancies.
Questions regarding this notice may be directed to IMPACT Provider Enrollment staff at
877-782-5565.
Doug Elwell
Medicaid Director
