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Provider Notice Issued 04/12/2021

Date:     April 12, 2021


To:       Transportation Providers


Re:      Publicly Owned Transportation Providers – Ground Emergency Medical Transportation (GEMT) Supplemental Payments       



This notice informs providers enrolled in the Ground Emergency Medical Transportation (GEMT) program that amounts due for the second payment are currently available in JetPay and are due by April 30, 2021.


The first payment was due October 31, 2020. If the first payment has not yet been made, JetPay will have that information as well. Past due payments should be made immediately.


JetPay and checks are the only methods of payment. The link to the JetPay website for making payments is:


Local Governments that want to pay by check should email HFS at to verify their amount due. To pay by check, send checks to:


Bureau of Fiscal Operations – GEMT

PO Box 19491

Springfield, IL 62794-9491


How the Amount Due is Calculated:

This amount is based on enhanced payments for claims adjudicated during the second and third quarters of 2020 in the Fee-for-Service system with dates of service back to the provider’s effective date in the GEMT program. The amount due is 50% of amounts received above prior base rates. 


Further questions on the program should be sent to



Kelly Cunningham, Administrator

Division of Medical Programs



 Need Assistance?

Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director