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Provider Notice Issued 04/30/2021

Date:     April 30, 2021


To:       Enrolled Transportation Providers


Re:      Safety Training Certification Providers



All providers of non-emergency medicar and service car transportation are required uPage Content

nder Public Act 95-501 and Administrative Code  89 Ill. Adm. Code 140.490(f) to certify that all drivers and employee attendants have completed safety training certification every three years. Medicar and service car providers receiving federal funding under 49 U.S.C. 5307 or 5311 are not subject to the safety training program certification requirement during the period of federal funding. Documentation of the federal funding period must be made available to the Illinois Department of Healthcare and Family Services (HFS) upon request.


The current list of State of Illinois Medicaid approved safety training providers is on the HFS website and is shown below:


Community Transportation Association of America (CTAA)  

CTAA provides classroom training at the provider’s facilities for a fee. Specific details are agreed upon between the trainer and provider.

Contact Information: Len Cahill, Training and Certification Manager

Phone: 202-415-9653 or 800-891-0590, ext. 705

Email: Inc.

Classroom training is available at the following Chicago locations: Moraine Valley Community College, Palos Hills, Illinois and Triton College, River Grove, Illinois. Inc. provides alternate classroom availability throughout the greater Chicago area and for those who are unable to travel to a fixed classroom location, the option of their trainers traveling to the provider’s location for training services. Training Program content may be viewed at:

Contact Information: Jimmie Hamp

E-mail: Jimmie Hamp or
Business telephone: 773-726-3466 

Illinois Rural Transit Assistance Center at Western Illinois University

Classroom sessions are offered throughout Illinois. Rural Transit Assistance Center trainers will come directly to the provider’s facilities for a fee. Specific details are agreed upon between the trainer and provider.

Contact Information: Mable Kreps
Telephone: 1-800-526-9943


Southern Illinois University, Carbondale

Classroom training is available at the following locations: John A Logan College, Lewis & Clark Community College, Oakton Community College and College of DuPage. SIU Carbondale can provide information on Illinois Community Colleges throughout the state that offer classroom sessions for drivers and attendants.

Contact Information: Jackie Welch, Coordinator
Conference and Scheduling Services
Mail Code 6705
Southern Illinois University
1255 Lincoln Drive
Carbondale, Illinois 62901
Phone: 618-536-7751
Fax: 618-453-5680


Questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services at 877-782-5565 for fee-for-service issues, or to the applicable HealthChoice Illinois managed care plan.




Kelly Cunningham, Administrator
Division of Medical Programs​ 


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Illinois Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director