of Human Services (DHS) would like to notify long term care (LTC) providers
that supporting documentation submitted to DHS should be specific to a
single case or individual. Information for multiple individuals is not to
be submitted in a single submission. Information submitted for multiple
individuals in the same submission is considered a HIPAA violation.
documentation that is received which contains information for more than one
individual will be returned to the provider. DHS will include a notification to
the LTC provider that the information has been rejected. The LTC provider will
be required to resubmit the information specific to only one individual.
the following information on documentation submissions:
This policy is
applicable regardless of the method of submission utilizing the ABE Partner
Portal for document uploads or the Central Scanning Unit for faxes.
are encouraged to use the ABE Partner Portal as the preferred method of
submission of supporting documentation. Information should no longer be sent
directly to the DHS Medical Field Offices (MFO).
Please contact the Bureau of Long Term Care toll free at (844)
528-8444 with questions regarding this notice.
of Medical Programs