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Provider Notice Issued 08/25/2021

Date:    August 25, 2021

To:       Transportation Providers

Re:      Handbook for Providers of Transportation Services Reissue

_________________________________________________________________________________________________________ The Department is reissuing the Handbook for Providers of Transportation Services. Providers are encouraged to review the handbook in its entirety.

This handbook, in conjunction with Chapter 100, Handbook for Providers of Medical Services, General Policy and Procedures, provides information necessary for providers to receive payment from the Department. No appendix document is included with this reissue. Paper billing instructions are now contained in the Provider Handbook Supplement.  

Questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services at 877-782-5565.


Kelly Cunningham, Administrator
Division of Medical Programs


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Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director