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Provider Notice Issued 09/23/2021

Date:   September 23, 2021

To:       Enrolled Durable Medical Equipment and Supplies Providers         

Re:      Prior Approval Required on All Wheelchair Repairs Greater Than $750.00 Effective July 6, 2021


This notice informs durable medical equipment (DME) providers of a change in state law (Public Act 102-0043) that affects prior approvals for wheelchair repairs. This applies only to the Medicaid fee-for-service program.

Effective July 6, 2021, the threshold amount required for prior approval of wheelchair repairs has changed. If the repair cost exceeds $750.00 (previously $400.00), prior approval will be required. DME providers may not divide wheelchair repairs into separate claims for the purpose of staying under the $750.00 threshold. HFS will be monitoring DME billing claims for compliance on this issue.

Questions regarding fee-for-service customer repair approvals may be directed to a DME billing consultant within the Bureau of Professional and Ancillary Services at 1-877-782-5565 Option 3, then Option 2. Questions regarding managed care plan customer repair approvals may be directed to the applicable managed care plan.

Kelly Cunningham, Administrator
Division of Medical Programs



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JB Pritzker, Governor • Theresa Eagleson, Director