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Provider Notice Issued 10/05/2022

Date:   October 5, 2022

To:       Enrolled Community Mental Health Centers; Behavioral Health Clinics

Re:      Handbook for Care Coordination and Support Organizations (CCSOs)


The Department of Healthcare and Family Services is issuing the Care Coordination and Support Organization (CCSO) Handbook.

The CCSO Handbook contains information and guidance for providers designated as a CCSO by the Department and providing community mental health and care coordination services, pursuant to 89 Ill. Adm. Code 140.453 and 89 Ill. Adm. Code 141, to eligible customers in the Department's Medical Programs. 

Questions regarding this notice should be directed to the Bureau of Behavioral Health at
217-557-1000 or  


Kelly Cunningham, Administrator
Division of Medical Programs



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Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director

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