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Provider Notice Issued 01/26/2023

Date:   January 26, 2023

To:       Enrolled Transportation Providers

Re:      Publicly Owned Transportation Providers – Ground Emergency Medical Transportation (GEMT) Supplemental Payments


This notice informs providers enrolled in the Ground Emergency Medical Transportation (GEMT) program that payment for 2022, quarters 1 and 2, will be due by March 31, 2023. Invoices will be sent via email no later than January 31, 2023.

This notice is also a reminder of a change in the processing method for GEMT payments. Effective December 31, 2022, NCR/JetPay is no longer available for providers to make payments.

ACH Direct Debit is the preferred method of payment. Providers should complete the ACH HFS3848G form and return it to HFS at the following address:

Illinois Department of Healthcare and Family Services
Bureau of Fiscal Operations - GEMT
PO Box 19491
Springfield, IL 62794-9491

Those enrolled in the ACH Direct Debit payment process can expect their payment to be withdrawn from their account three or four days before the due date.

If you choose not to participate in the ACH Direct Debit payment process, then you may still remit payment via check noting "GEMT Payment" to the address noted above. Please include the invoice number on the check.

Questions regarding the program should be sent to or you may call the Bureau of Professional and Ancillary Services at 877-782-5565.

Kelly Cunningham, Administrator
Division of Medical Programs


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Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director

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