Authorize A Business for a Provider

To authorize a business to act on behalf of a provider, you must be an active administrator for a business that is a Medicaid provider. To begin,

Click on the Manage My Account link in the left-side navigation bar
Select the provider business for which you want to provide authorizations by clicking on the Select radio button next to the HFS ID Number.

Note: The business type must be "PROVIDER" and you must be an active administrator for the provider business.

Click on either Authorization button. This will take you to the Provider Authorization Menu page.
Click on either Business Auth button. A list of businesses that have request authorization will be displayed.

Tip: An initial request will be displayed in PENDING status. You may place the authorization request in ACTIVE or INACTIVE status by clicking Accept or Reject respectively, or leave it in PENDING status. You may also change any previous authorizations the provider's administrators have granted or revoked.

If the authorization request is for the Internet Electronic Claims (IEC) System, you will also need to authorize the specific transactions. Review the Authorize Transactions for the IEC System topic for more information.
Once you have completed your authorization changes, click on a Submit button to submit the changes. Review the information about the Provider Business Authorization page for more detailed information on completing this process.

Warning: The business cannot do work on behalf of the provider unless the authorization request is Accepted (ACTIVE status).

If there are no errors, you will be returned to the Provider Business Authorization page to review the status of the provider's authorization requests.