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Mobile Terms and Conditions

Mobile Terms and Conditions

Effective Date: February 20, 2023

Illinois Department of Healthcare and Family Services (IL HFS) Mobile Alerts

Opt in to receive important messages from IL HFS alerts regarding enrollment, renewals, and general information pertaining to Medicaid and child support services in the great State of Illinois. For Child Support Services, text SUPPORT to 95604. For Medicare information, text HEALTH to 95604. Message frequency varies. Message and data rates may apply.

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

By signing up, you are confirming you are over the age of 13.

STOP Information

Text STOP to 95604 to stop receiving IL HFS alerts about Child Support Services and Medicaid-oriented messages from Illinois Department of Healthcare and Family Services (you will receive a confirmation text).

HELP Information

For additional information, text HELP to 95604 or contact 1-877-805-5312.

Supported carriers are:

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.

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Illinois Department of Healthcare and Family Services

JB Pritzker, Governor • Theresa Eagleson, Director




We improve lives.