Contact Us

Anchor Institutions

Includes schools, libraries, museums, hospitals, municipalities, and other not for profit organizations.

312-814-9698
Robin.Woodsome@illinois.gov

Service Providers

Includes providers reselling services to commercial clients within the ICN service area.

214-792-9866
Essam.El-Beik@illinois.gov
communications image

Network Operations Center (NOC)

The Network Operations Center (NOC) is our 24/7 support center. NOC staff monitor the network backbone, customer connections, respond to alarms and customer calls. The NOC is your first point of contact for reporting network problems and initiating technical support for your ICN connection.

Springfield - 217-524-DoIT (217-524-3648)
Chicago - 312-814-DoIT (217-814-3648)
Option 2:
Doit.ICN.NOC@Illinois.gov

Regional Technology Centers

The Regional Technology Centers (RTCs) are strategically placed around the state to provide local customer support. RTC staff provide consultation services and a wide range of advanced technical support.

Visit the support page for a listing of RTC offices near you.


Interested in a service?