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IDES Notifying Claimants Whose Information May Have Been Viewed by a Single Individual Due to PUA System Access Issue

Deloitte to Offer Free Credit Monitoring to All Claimants Possibly Impacted

5/26/20 – After working with Deloitte to investigate a glitch in the system it built for Pandemic Unemployment Assistance (PUA), the Illinois Department of Employment Security (IDES) announced today notification will begin to go out to claimants whose information may have been unintentionally viewed by a single claimant.


Date Posted: 5/26/2020
IDES Offices Closed to the Public Until Further Notice

The health and safety of our customers and staff are of highest importance. In order to protect everyone through social distancing, IDES offices are closed to the public until further notice. 

You may access IDES services using the following methods:To file an Unemployment Insurance claim, click here.

If you have questions about Unemployment Insurance, please call our Customer Service Center at 800-244-5631.  Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System.  Once connected, please direct the communications analyst to call IDES at 800.244.5631.

To certify for Unemployment Insurance benefits, click here or call Tele-Serve at 312-338-4337 Monday - Friday 3:00 a.m. – 7:30 p.m.
To post your resume, search job postings, or find a job, visit www.illinoisjoblink.com

Date Posted: 5/25/2020