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If you would like to send additional information to IDES regarding your claim filing, please select the 'Upload Document' option from the 'Sign In to My Account' dropdown menu. In order to use this feature, you must have already established a Claimant ID but you do not need to have established an online account.

Unemployed as a result of COVID-19? Click here for information about filing a claim.

Are you an independent contractor, self-proprietor, or a worker not typically eligible for unemployment benefits? Click here for information about how the new federal stimulus could help you.

The $600 federal increase is now available!  Those claimants certifying beginning April 6 will see the additional supplemental income applied to their weekly benefit amount.  This increase is available through the week ending July 25, 2020.

Important:
Online filing and claims applications will be unavailable every night from 8 p.m. to 10 p.m. for daily claims processing. Thank you for your patience.

In order to process the extremely high volume of unemployment benefit claims due to COVID-19, IDES has implemented the following schedule for those filing claims online and over the phone:

Online Filing Schedule:

  • Those with last names beginning with letters A-M will be asked to file their claims on Sundays, Tuesdays, or Thursdays.
  • Those with last names beginning with letters N-Z will be asked to file their claims on Mondays, Wednesday, Fridays.
  • Saturdays will be available for anyone to accommodate those who could not file during their allotted window.
Call Center Filing Schedule:
  • Those with last names beginning with letters A-M will be asked to call on Tuesdays and Thursdays between 7:30am – 6pm.
  • Those with last names beginning with letters N-Z will be asked to call on Mondays and Wednesdays between 7:30am – 6pm.
  • Fridays (7:30am – 6pm) will be available for anyone to accommodate those who could not file during their allotted window.

 

The day or time of day in which a claim is filed will not impact whether you receive benefits or your benefit amount. Additionally, claims will be back-dated to reflect the date in which a claimant was laid-off or let go from their job due to COVID-19.

Note: The days in which you can file a claim may be different from the days in which you are asked to certify.

  
Twenty Weeks of Extended Regular State Benefits Now Available

Extended Benefits Available in Addition to PEUC as a Result of Unemployment Rate

The Illinois Department of Employment Security (IDES) today announced 20 weeks of state extended benefits (EB) are now available to those who exhaust the allotted 26 weeks of regular state unemployment and the additional 13 weeks of federal Pandemic Emergency Unemployment Compensation (PEUC) benefits. Illinois law provides for 20 weeks of EB during times of “high unemployment,” as defined in the law, instead of the 13 weeks of EB that was available in Illinois since May.

IDES Offices Closed to the Public Until Further Notice

The health and safety of our customers and staff are of highest importance. In order to protect everyone through social distancing, IDES offices are closed to the public until further notice. 

You may access IDES services using the following methods:To file an Unemployment Insurance claim, click here.

If you have questions about Unemployment Insurance, please call our Customer Service Center at 800-244-5631.  Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System.  Once connected, please direct the communications analyst to call IDES at 800.244.5631.

To certify for Unemployment Insurance benefits, click here or call Tele-Serve at 312-338-4337 Monday - Friday 3:00 a.m. – 7:30 p.m.
To post your resume, search job postings, or find a job, visit www.illinoisjoblink.com
Unemployment Rates Up In All Fourteen Metro Areas Compared to June 2019 Rates

​​7/23/20 - The number of nonfarm jobs decreased over-the-year in June in all fourteen Illinois metropolitan areas, with six metro areas at record low payrolls, according to preliminary data released today by the U.S. Bureau of Labor Statistics (BLS) and the Illinois Department of Employment Security (IDES). Data also shows that the unemployment rate increased over-the-year in all metro areas to record highs for the month of June.  The official, BLS-approved sub-state unemployment rate and nonfarm jobs series begins in 1990. Data reported prior to 1990 are not directly comparable due to updates in methodology.

COVID-19 and Unemployment Benefits

4/15/20 - [Updated] Unemployment benefits may be available to some individuals whose unemployment is attributable to COVID-19. IDES recently adopted emergency rules to try to make the unemployment insurance system as responsive to the current situation as possible.

Note: IDES is encouraging ALL unemployed individuals to apply for benefits today. Whether you are a traditional employee, an independent contractor, or you are unsure which you are, apply now. You may qualify for regular unemployment benefits, even if you think you don’t.

FAQ for COVID-19 and Unemployment Benefits
Federal Stimulus and Unemployment FAQ