The health and safety of our customers and staff are of highest importance.
In order to protect everyone through social distancing, IDES offices are closed to the public until further notice.
You may access IDES services using the following methods:
To file an Unemployment Insurance claim, click here
If you have questions about Unemployment Insurance, please call our Customer Service Center at 800-244-5631. Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System. Once connected, please direct the communications analyst to call IDES at 800.244.5631
To certify for Unemployment Insurance benefits, click here
or call Tele-Serve at 312-338-4337 Monday - Friday 3:00 a.m. – 7:30 p.m.