Individuals in Custody may receive money via GTL (ConnectNetwork), JPAY, Western Union or money order.
(A money order must be sent directly to the lockbox, NOT to the facility; see information below regarding money orders.)
Funds up to $5,000 may be sent to individuals in custody via the following methods,
except Money Gram. Effective January 5, 2017, there will be a new maximum limit of $3,000 for all MoneyGram transactions.
For all electronic transfer of funds, the individual in custody IDOC number and incarcerated last name must be used. Funds sent via GTL, JPAY and Western Union are anticipated to be applied to the individual in custody 's account within 24-48 business hours. Funds sent via Money Gram are anticipated to be applied to the individual in custody 's account within 72 to 96 business hours. Funds sent during an individual in custody transfer between facilities may take longer than 24 – 96 business hours.
Individuals in custody may receive money orders not to exceed $999.99. The money orders must be sent with the lockbox deposit slip and must be complete with the individual in custody name, IDOC individual in custody number, sender’s name and address. Deposit slips can be obtained at each facility and from the following link:
https://www.jpay.com/moneyorder.aspx. The money orders should be made payable to JPay and sent with the deposit slip to: PO Box 260250 Hollywood, FL 33026.