Flood Response and Recovery Information

Many people in Lake, McHenry, Cook, Kane and other counties in northeastern Illinois are dealing with the aftermath of floodwaters in their homes. It’s important to stay safe during this time, so please check out the Illinois Department of Public Health’s guide, After the Flood​.

More Information

Resources for Residents Affected by Flooding

Illinois Department of Insurance: 866-445-5364

Plan, Prepare and Prevent: What to do before and after a disaster? http://insurance.illinois.gov/Main/PlanPreparePrevent.pdf

Additional disaster information: http://insurance.illinois.gov/

Illinois Department of Human Services 800-843-6154


The programs listed below are available on an on-going basis and are not specifically related to a disaster situation. These are provided as a reference. This list is not all inclusive and programs are strictly based on income and/or prior client approval

  • Replacement Supplemental Nutritional Assistance Program

  • Emergency & Transitional Housing, Illinois Department of Human Services

  • Medical Assistance (Medicaid, CHIP), Illinois Department of Healthcare & Family Services/Illinois Department of Human Services

  • Funeral and Burial assistance, Illinois Department of Human Services

  • Crisis counseling, Illinois Department of Human Services

  • Supplemental Nutrition Assistance Program (SNAP, formerly Food Stamps), Illinois Department of Human Services

  • Women, Infants, and Children (WIC) , Illinois Department of Human Services

  • Temporary Assistance for Needy Family (TANF), Illinois Department of Human Services

  • Child Care Assistance Program, Illinois Department of Human Services

Illinois Department of Public Health

After the Flood brochure: http://www.idph.state.il.us/pdf/AfterTheFlood.pdf

Illinois Secretary of State

Duplicate driver’s license, state ID card or vehicle registration: 800-252-8980.
Priority title services: 217-524-7889

Illinois Attorney General’s Office

For information on avoiding post-disaster scams and other consumer rights information:

Illinois Department of Commerce and Economic Opportunity

The agency administers programs that can assist impacted residents:


Illinois Department on Aging

For information on assistance for senior citizens affected by flooding and their caregivers: Senior Help Line: 800-335-7883

American Red Cross

Hotline: 847-220-7495

In the wake of a flood, the American Red Cross helps flooding victims by providing client casework, mental health counseling, recovery assistance and basic household cleaning supplies.

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